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Telephone Operator

K.J. Somaiya Hospital and Research Centre

0 years

|

0 Lacs

sion mumbai maharashtra

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

It is required that the Telephone operator responds to the caller within three rings.
Provide right information to the caller and guide them to the exact desired department/extension.
Make record of the daily inquires and submit the daily & monthly report to the Head of Department.
Make note of the messages and pass on the concern department.
Assist callers with appointment numbers or connect them to the appointment desk
Provide Directory Assistance to internal and external callers.
Awareness of all Emergency codes and the protocols.
In case of any internal emergency act as a support in passing on information to concern authority internal or external.
Every six monthly update the internal extension list and circulate within the organization.
Checking the Intercom lines and telephone Instruments and escalation of repairs to IT department.

Job Type: Full-time

Benefits:

Health insurance

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K.J. Somaiya Hospital and Research Centre

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