It is required that the Telephone operator responds to the caller within three rings. Provide right information to the caller and guide them to the exact desired department/extension. Make record of the daily inquires and submit the daily & monthly report to the Head of Department. Make note of the messages and pass on the concern department. Assist callers with appointment numbers or connect them to the appointment desk Provide Directory Assistance to internal and external callers. Awareness of all Emergency codes and the protocols. In case of any internal emergency act as a support in passing on information to concern authority internal or external. Every six monthly update the internal extension list and circulate within the organization. Checking the Intercom lines and telephone Instruments and escalation of repairs to IT department. Job Type: Full-time Benefits: Health insurance
Manage the end-to-end processing of both cashless and reimbursement claims. Coordinate the pre-authorization process for planned treatments, surgeries, and hospital admissions by submitting necessary documents to the insurance company or TPA and following up for timely approvals. Guide and counsel patients and their families regarding their insurance coverage, eligibility, exclusions, required documentation, and the overall claim procedure. Meticulously review, verify, and upload all claim documents, including medical reports, bills, and discharge summaries, onto TPA portals to ensure accuracy and compliance with policy terms. Work closely with the hospital's billing department to prepare accurate bills, resolve discrepancies, track receivables, and reconcile accounts with various TPAs and insurance companies. Act as the primary point of contact for all TPA-related queries, resolve issues or rejections promptly, and perform daily follow-ups with insurance providers for claim status updates. Ensure all processes adhere to relevant regulations and guidelines set by authorities like IRDAI (Insurance Regulatory and Development Authority of India) and prepare management reports on claim statuses and turnaround times (TAT). Job Type: Full-time Benefits: Health insurance Education: Bachelor's (Preferred) Work Location: In person
Knowledge of cleaning, disinfection and sterilization techniques Remains current in decontamination sterilization, packaging, and distribution of instrumentation and supplies Identification of surgical instrumentation by proper name and appropriate sterilization method Knowledge of and performance in cold (ETO) sterilization Preparation of surgical goods and instrumentation for sterilization Perform other duties as assigned by CSSD Manager Job Type: Full-time Pay: From ₹25,000.00 per month Benefits: Health insurance
It is required that the Telephone operator responds to the caller within three rings. Provide right information to the caller and guide them to the exact desired department/extension. Make record of the daily inquires and submit the daily & monthly report to the Head of Department. Make note of the messages and pass on the concern department. Assist callers with appointment numbers or connect them to the appointment desk Provide Directory Assistance to internal and external callers. Awareness of all Emergency codes and the protocols. In case of any internal emergency act as a support in passing on information to concern authority internal or external. Every six monthly update the internal extension list and circulate within the organization. Checking the Intercom lines and telephone Instruments and escalation of repairs to IT department. Job Type: Full-time Benefits: Health insurance
Manage the end-to-end processing of both cashless and reimbursement claims. Coordinate the pre-authorization process for planned treatments, surgeries, and hospital admissions by submitting necessary documents to the insurance company or TPA and following up for timely approvals. Guide and counsel patients and their families regarding their insurance coverage, eligibility, exclusions, required documentation, and the overall claim procedure. Meticulously review, verify, and upload all claim documents, including medical reports, bills, and discharge summaries, onto TPA portals to ensure accuracy and compliance with policy terms. Work closely with the hospital's billing department to prepare accurate bills, resolve discrepancies, track receivables, and reconcile accounts with various TPAs and insurance companies. Act as the primary point of contact for all TPA-related queries, resolve issues or rejections promptly, and perform daily follow-ups with insurance providers for claim status updates. Ensure all processes adhere to relevant regulations and guidelines set by authorities like IRDAI (Insurance Regulatory and Development Authority of India) and prepare management reports on claim statuses and turnaround times (TAT). Job Type: Full-time Benefits: Health insurance Education: Bachelor's (Preferred) Work Location: In person