Telemarketing Intern

Company Overview

RiVirtual is an AI-powered real estate growth platform enabling Realtors, brokers, builders, and property professionals to scale using WhatsApp CRM, AI automation, and a referral-driven networkwithout heavy overheads.

Role Objective

Drive top-of-funnel growth by executing outbound calling campaigns, qualifying prospects, and booking demos—while learning structured sales, CRM discipline, and real estate-tech fundamentals.

Key Responsibilities Areas (KRAs)

KRA 1: Outbound Telecalling & Prospect Engagement

• Execute daily outbound calls to Realtors, brokers, builders, lenders, and property managers
  
• Deliver clear, compliant product pitch aligned with approved scripts
  
• Handle basic objections and route qualified prospects for demos
  

KRA 2: Lead Qualification & CRM Hygiene

• Qualify leads using defined criteria (role, geography, inventory, readiness)
  
• Update call outcomes, notes, and next steps in CRM accurately and on time
  
• Maintain clean data and follow-up schedules
  

KRA 3: Demo & Follow-up Coordination

• Book demos/meetings for the sales team
  
• Ensure reminders, confirmations, and no-show follow-ups
  
• Support reactivation of warm/lost leads
  

KRA 4: Reporting & Continuous Improvement

• Submit daily activity logs and weekly performance summaries
  
• Participate in call reviews, coaching, and script optimization
  
• Share market feedback and common objections
  

Key Performance Indicators (KPIs)

Activity KPIs

• Calls made per day:

  80–120

• Talk time per day:

  120–180 minutes

• CRM update accuracy:

  98% same-day updates

Efficiency KPIs

• Connection rate:

  25%

• Qualified leads per day:

  8–12

• Demo booking rate (from connected calls):

  8–12%

Quality KPIs

• Script adherence score (QA):

  85%

• Objection-handling effectiveness (QA):

  80%

• No-show rate on booked demos:

  20%

Objectives & Key Results (OKRs)

O1: Build a Consistent, High-Quality Calling Engine

• KR1:

  Complete

  2,000+ calls/month

  with 25% connection rate

• KR2:

  Maintain

  98% CRM accuracy

  with zero backlog

• KR3:

  Achieve

  85% QA score

  across call audits

O2: Generate Qualified Sales Opportunities

• KR1:

  Deliver

  180–240 qualified leads/month

• KR2:

  Book

  60–90 demos/month

• KR3:

  Keep demo no-show rate

  20%

O3: Improve Conversion Through Learning & Feedback

• KR1:

  Improve demo booking rate by

  +3% month-over-month

• KR2:

  Reduce average call handling time by

  10%

  without quality loss

• KR3:

  Contribute

  2+ insights/month

  to improve scripts or targeting

Skills & Competencies

Core Skills

• Clear verbal communication (English + local language preferred)
  
• Active listening and basic objection handling
  
• Time management and discipline
  

Tools

• Phone dialer / WhatsApp Business
  
• CRM (training provided)
  
• Google Sheets / basic reporting
  

Mindset

• Coachable, metrics-driven, resilient
  
• Comfortable with targets and feedback
  
• Curious about sales, AI, and real estate
  

Eligibility

• Students / fresh graduates / career starters
  
• Prior telecalling experience is a plus (not mandatory)
  

What You’ll Gain

• Structured sales training & real startup exposure
  
• Hands-on experience with AI + PropTech
  
• Internship certificate & performance incentives
  
• PPO / full-time opportunity for top performers
  

Apply Now