Telemarketer

Job Description: Client Support & Operations Executive

About the Role
This role is for someone who can keep the clinic running smoothly while making sure every client feels attended to. You’re the first point of contact for walk-ins, calls, and messages across all social platforms. You’ll handle data entry, schedule coordination, and daily operational support.

Key Responsibilities

• Front-desk handling: greeting patients, managing appointments, coordinating schedules
• Telecalling: follow-ups, confirmations, basic queries
• Data entry: maintaining records, updating client data, tracking daily logs
• Handling all incoming queries on Instagram, Facebook, WhatsApp—responding promptly and professionally
• Maintaining clinic hygiene standards and basic administrative tasks
• Coordinating with doctors/staff for smooth workflow
• Managing payments, invoices, and receipts
• Ensuring clients have a seamless experience from inquiry to consultation

Required Skills & Experience

• Minimum 6–12 months of experience in any customer-facing or admin role
• Strong communication skills (Hindi + English preferred)
• Basic knowledge of Excel, WhatsApp Business, and social media messaging
• Organized, reliable, and comfortable multitasking
• Should be able to handle people and situations calmly

Work Details

• Job Type: Full-time, In-office
• Location: Shastri Market Chowk
• Timings: 10 AM to 6 PM

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person