Medical Intern

Job Title: Customer Relationship Manager (CRM)

Organisation: Mukim Ayurvedic Agencies & Clinic
Experience: 1–4 years preferred
Job Type: Full-time, In-office
Timings: 10:00 AM to 6:00 PM
Location: On-site

Key Responsibilities

• Call new patient leads and follow up on existing enquiries
• Do outbound calling from provided databases and lead lists
• Respond to patients on WhatsApp, Instagram, Facebook & calls
• Handle appointment booking, rescheduling & follow-ups
• Greet patients at the reception, manage walk-ins professionally
• Maintain patient records, registers & daily entries
• Handle email communication with patients and vendors
• Do basic accounts checking, billing coordination & record maintenance
• Maintain daily clinic operations support and front-desk discipline
• Ensure smooth patient flow and high-quality service experience

Required Skills

• Strong communication skills in Hindi & Punjabi (English preferred)
• Comfortable with phone calling, WhatsApp & social media replies
• Basic computer knowledge: Email, Excel, WhatsApp Web, data entry
• Polite, confident, presentable and patient-friendly personality
• Ability to multitask and handle front desk pressure
• Past experience in clinic, hospital, sales, front office or calling role is a plus

What We Offer

• Work with a trusted Ayurvedic brand established in 1965
• Stable working hours: 10 AM – 6 PM
• Respectful clinic environment
• Growth opportunity for serious performers
• Hands-on experience in healthcare operations & patient management

Job Type: Internship
Contract length: 2 months

Pay: ₹2,500.00 - ₹3,000.00 per week

Benefits:

• Cell phone reimbursement

Work Location: In person