Customer Service Representative

0 years

1 Lacs

Posted:11 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Salary: ₹12,000 – ₹15,000 per month

Job Role: Customer Service Representative

Company: Mukim Ayurvedic Agencies & Clinic

Experience: Minimum 6 months required.

Job Type: Full-time, On-site

Timings: 10 AM to 6 PM

Responsibilities

  • Call new patient leads daily
  • Follow up on old enquiries
  • Do outbound calls from given data
  • Reply on WhatsApp, Instagram, Facebook & calls
  • Book, reschedule, and confirm appointments
  • Manage walk-in patients at reception
  • Maintain patient records and daily registers
  • Handle emails with patients and vendors
  • Support basic billing and account records
  • Manage front desk and daily clinic flow
  • Ensure smooth patient experience

Skills Required

  • Good communication in Hindi & Punjabi
  • English is a plus
  • Confident with calling and messaging
  • Knows email, Excel, WhatsApp Web, data entry
  • Polite, calm, and presentable
  • Can handle pressure and multitask
  • Clinic, hospital, sales, or calling experience preferred
  • Know how to handle whatsapp, facebook and instagram

What You Get

  • Work with a trusted Ayurvedic brand since 1965
  • Fixed working hours
  • Safe and respectful workplace
  • Growth for serious performers
  • Real exposure to healthcare operations

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

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