Telemarketer

Job Title: Telemarketer

Location: Hyderabad

Job Type: Full-time

Key Responsibilities:

• Make outbound calls to prospective customers from the provided database or leads.
• Explain products or services, answer questions, and address customer concerns.
• Generate sales or schedule appointments as needed.
• Maintain detailed records of calls, conversations, and customer information in the CRM system.
• Follow up with customers for feedback and support.
• Achieve daily, weekly, and monthly targets set by the team leader or manager.
• Work collaboratively with the sales and marketing teams to improve lead quality and conversion rates.
• Maintain a high level of professionalism and build positive relationships with customers.

Requirements:

• High school diploma or equivalent; a degree is a plus.
• Proven experience as a tele caller, telemarketer or similar customer service role preferred.
• Excellent verbal communication skills in [languages as required].
• Ability to handle rejection and remain motivated.
• Strong listening skills and attention to detail.
• Basic computer knowledge and experience with CRM software is an advantage.