996 Telecommunication Jobs - Page 25

UG/ Grad can apply 6-11 months-28k 12-17 months- 31k 18 +- 36k Unlimited Incentives Upto 60k Both Side Cab Facility Contact- Yashika- 9821338393 "

UG / Grad can apply 6-11 months-28k 12-17 months- 31k 18 +- 36k Incentive Upto 60k Both Side Cab Facility Contact- Abhay- 7678331542

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606553812 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Key Responsibilities & Required Skills: Identifying and onboarding new vendors Day-to-day coordination with vendors teams Efficient in work allocation and issue resolution Capable of managing a pool of 50+ vendor partners Experience in handling vendor grievances professionally Proven expertise in the Telecom Implementation (TI) domain Excellent communication and coordination skills Strong vendor network across regional locations Desired Profile: Minimum 3 to 8 years of hands-on experience in SCM roles within telecom services or sub-vendor companies Proficiency in Microsoft Excel and data management Strong organizational, negotiation, and follow-up skills Ability to work under pressure and deliver results on time Strong experience in Telecom Services (BTS, MW, RAN, RF) and working with ASP companies Location- Bhubaneswar and Bangalore

Job Title: Operations Assistant Location: Mohali, Punjab Company: Pearce Services About Pearce Services: Pearce Services is a leading nationwide provider of outsourced operations, maintenance, and engineering services for mission-critical infrastructure. Our expertise spans across telecommunication networks, renewable energy installations (solar and wind), electric vehicle charging stations, and large-scale power generation and batteries. With a team of over 1,700 members, Pearce is a rapidly growing leader in the industry, committed to continuous innovation and robust growth. We operate through four distinct brands: Pearce Services, Pearce Renewables, MaxGen Energy Services, and World Wind & Solar, each renowned in their respective high-growth markets. Job Overview: Pearce Services is seeking a detail-oriented and proactive Operations Assistant to support the management of wireless and wireline sites, primarily focusing on mobility sites for telecom customers. The ideal candidate will be responsible for handling various operational tasks related to invoicing, purchase orders, and quality control. Key Responsibilities: Invoice Management: Review incoming emails containing rejected invoices from customers, identifying and categorizing reasons for rejection (e.g., pricing discrepancies, missing information). Documentation and Communication: Track all actions and communications regarding rejected invoices, providing regular updates to management. Customer Communication: Handle communications related to customer inquiries, requests, and updates within email opportunities. Work Review: Analyze technician work by reviewing labor details (e.g., drive time and onsite time) and verifying parts used at wireless and wireline sites. Billing Support: Prepare Excel workbooks for the billing of wireline jobs by tracking invoices. Web Application Utilization: Utilize web-based applications to streamline data collection for inventory and maintenance activities at mobility sites. Quality Control: Develop and maintain detailed QC checklists and procedures for battery replacements. Purchase Order Management: Review and verify purchase orders in web-based portals, ensuring accuracy in pricing, quantities, and terms, and maintaining clear records of assigned orders. Compliance: Ensure compliance with company policies and procedures during purchase order assignments. Required Skills and Qualifications: Strong Communication Skills: Ability to effectively communicate with internal teams, customers, and stakeholders. Proficiency in MS Excel: Basic knowledge of Excel for data management and report creation. Analytical Ability: Ability to analyze data and make informed decisions based on operational needs. Detail-Oriented: Strong focus on accuracy and consistency in all tasks. Problem-Solving Skills: Ability to quickly identify and address issues related to invoices, orders, and customer communications.

Devops Engineer(I04): ATT is one of the leading service providers in the telecommunication sector and propelling it into the data and AI driven era is powered by CDO (Chief Data Office). CDO is empowering ATT, through execution, self-service, and as a data and AI center of excellence, to unlock transformative insights and actions that drive value for the company and its customers. Employees at CDO imagine, innovate, and unlock data AI driven insights and actions that create value for our customers and the enterprise. Part of the work, we govern data collection and use, mitigate for potential bias in machine learning models, and encourage an enterprise culture of responsible AI. ATT s Chief Data Office (CDO) is harnessing data and making ATT s data assets and ground-breaking AI functionality accessible to employees across the firm. In addition, our talented employees are a significant component that contributes to ATT s place as the U.S. company with the sixth most AI-related patents. CDO also maintains academic and tech partnerships to cultivate the next generation of experts in statistics and machine learning, statistical computing, data visualization, text mining, time series modelling, data stream and database management, data quality and anomaly detection, data privacy, and more. DevOps Engineer Position Overview: We are seeking a skilled and passionate DevOps Engineer to join our dynamic team. The ideal candidate will possess extensive experience in Linux systems, cloud platforms, automation tools, and a variety of scripting and coding languages. As a DevOps Engineer, you will be responsible for the design, development, security compliance, and reoccurring maintenance of our infrastructure, ensuring robust, scalable, and secure solutions. The ideal candidate should excel in a dynamic business setting, effectively manage multiple projects, demonstrate a willingness to learn, possess self-motivation, and work collaboratively as part of a team. Key Responsibilities: Must have 3-6 Years of working experience within both Azure cloud and on-premises Linux environments, along with a solid understanding of cloud security and cloud administration. The candidate will be responsible for performing recurring and ad-hoc security compliance, image updates, and security remediations. DevOps responsibilities will include building and maintaining CI/CD pipelines using tools such as Terraform, Ansible, or Jenkins, as well as implementing updates to existing deployment pipelines and handling the deployments. Strong scripting skills are essential, with experience in languages such as Perl, Python, and Bash. Familiarity with containerization platforms like OpenShift or Kubernetes in a Linux environment is highly preferred. Knowledge of database deployment and support within cloud environments is also desirable. Desired Skills Qualifications: Advanced knowledge and hands-on experience with Redhat, Rocky, and Ubuntu. Strong understanding of Azure security, administration, architecture, ADO Pipeline CI/CD, Terraform, GitHub Actions, Powershell, Databricks, Snowflake, EventHubs. Experience with Ansible and Jenkins for automated deployments. Expertise in KSH/BASH, Python, C/C++, and JAVA. Proficient in using Visual Studio Code, GitHub, JFROG Proficient in RHEL KVM, Openshift, Kubernetes, REDIS, and KAFKA. Strong problem-solving skills and the ability to troubleshoot complex issues. Excellent communication and collaboration skills to work effectively within a team. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Flexible to work from office 3 days(in a week) from 12:30pm to 9:30pm Location: IND:KA:Bengaluru / Innovator Building, Itpb, Whitefield Rd - Adm: Intl Tech Park, Innovator Bldg ATT is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-66888 Date posted 05/14/2025

NOC Engineers does Alarm monitoring of the Aeris network, responding to trouble indications. When an issue is identified, NOC Engineers work to determine the cause of the problem. Good Knowledge of various telecom networks (GSM/ WCDMA/ LTE networks)

Job description: Role : Telecom Support Designation: Executive & Senior Executive Languages Known: Good communication skills Work Location: Chennai One IT Park , Thoraipakkam. Qualification: Any graduate can be considered. Notice period: Immediate Joiners preferable. Interview Venue HEXAWARE TECHNOLOGIES/BPS; Chennai One IT Park, 2nd Building, 3rd Floor, 200 Feet Radial Rd, Thoraipakkam, Chennai 600043 Desired Candidate Profile: Experience in Telecom Domain. Should have experience in Router Configuration, Broadband Installation and Telecom Domain Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days (24/7) with 2 days rotational offs. Fresher Not Eligible Rounds of Interviews: HR round Operations round Interested candidates please contact below number. Name - Akshaya (or) Priyadharshini Contact no - 7092144919 (or) 7200106840

About this opportunity: The Improvement Performance Manager-Packet Core for Service Line Operate Service Improvement is a key position reporting to the Manager-Service Improvement. Its responsible for identify, drive, support and facilitate efficient effective transformations/changes-from business needs to business results, delivering improved customer, operational and/or financial performance impact or required culture changes. What you will do: Drive improvement projects in MS contracts/delivery organization with defined tangible business targets aiming at cost reduction, improved customer experience, network performance. Accountable for WO/ticket/alarm reduction initiatives per contract Perform Alarm, TT, WO correlations to resolve the chronic issues in the network. Validate and analyze the network performance reports prepare action plan for network improvement. Participate in technical discussions in view to improve overall network performance and make recommendations wherever possible from the problem management perspective. Propose and ensure best practices are followed within all related functions Perform KPI Trend monitoring and post-deviation analysis. Identify, prescribe, and drive the implementation of pro-active prevention methods in problem handling. Drive maintains and track actions undertaken to drive improvements following governance methods. Identify SPOF and drive mitigation plans to minimize impact. Maintain RISK register for the identified risks and drive them to minimize impact or mitigation. Collaborate with Data Analytics teams to build models to drive prescriptive insights. Propose predictive analytic model based on alarms/outages, QoS based on Capacity Utilization trends. To continuously engage the operations team and other teams to provide timely closure for actions. To prioritize problems based on the risk, impact and severity Contribute to develop and maintain good record of problem, root cause and solution details in the form of knowledge base that can be used as a reference for reduction of repetitive incidents due to same problem. The skills you bring: Must have knowledge of 4G/5G network architecture, call flow and interfaces, ability to analyse call flow traces and resolution of customer complaints. Should have knowledge of data analytic tools like Power BI,TABLEAU, MS Excel etc. Should have ability to drive the projects/assignment independently as per customer requirement. Must have analytical skills to identify improvement area in customer network and suggest required solution for the same in proactive manner. Must have presentation skill and Service Related KPI s and User perception understanding. Understanding of Machine Learning, Artificial Intelligence and Automation. Ability to perform new Project ORQ (operation request) assessment KPI analysis after new change implementation in network. EBP (Ericsson Business Process and Finance Processes). Key Qualification: - BE/B.Tech (Telecommunication/ Computer Science)/MBA Industry experience: 6 years and above Telecoms Operations, at least 6 years hands on experience in PACO/CS Core domain (Experience into Ericsson, Nokia or Huawei nodes)

About this opportunity: The Improvement Performance Manager-Packet Core for Service Line Operate Service Improvement is a key position reporting to the Manager-Service Improvement. Its responsible for identify, drive, support and facilitate efficient effective transformations/changes-from business needs to business results, delivering improved customer, operational and/or financial performance impact or required culture changes. What you will do: Drive improvement projects in MS contracts/delivery organization with defined tangible business targets aiming at cost reduction, improved customer experience, network performance. Accountable for WO/ticket/alarm reduction initiatives per contract Perform Alarm, TT, WO correlations to resolve the chronic issues in the network. Validate and analyze the network performance reports prepare action plan for network improvement. Participate in technical discussions in view to improve overall network performance and make recommendations wherever possible from the problem management perspective. Propose and ensure best practices are followed within all related functions Perform KPI Trend monitoring and post-deviation analysis. Identify, prescribe, and drive the implementation of pro-active prevention methods in problem handling. Drive maintains and track actions undertaken to drive improvements following governance methods. Identify SPOF and drive mitigation plans to minimize impact. Maintain RISK register for the identified risks and drive them to minimize impact or mitigation. Collaborate with Data Analytics teams to build models to drive prescriptive insights. Propose predictive analytic model based on alarms/outages, QoS based on Capacity Utilization trends. To continuously engage the operations team and other teams to provide timely closure for actions. To prioritize problems based on the risk, impact and severity Contribute to develop and maintain good record of problem, root cause and solution details in the form of knowledge base that can be used as a reference for reduction of repetitive incidents due to same problem. The skills you bring: Must have knowledge of 4G/5G network architecture, call flow and interfaces, ability to analyse call flow traces and resolution of customer complaints. Should have knowledge of data analytic tools like Power BI,TABLEAU, MS Excel etc. Should have ability to drive the projects/assignment independently as per customer requirement. Must have analytical skills to identify improvement area in customer network and suggest required solution for the same in proactive manner. Must have presentation skill and Service Related KPI s and User perception understanding. Understanding of Machine Learning, Artificial Intelligence and Automation. Ability to perform new Project ORQ (operation request) assessment KPI analysis after new change implementation in network. EBP (Ericsson Business Process and Finance Processes). Key Qualification: - BE/B.Tech (Telecommunication/ Computer Science)/MBA Industry experience: 6 years and above Telecoms Operations, at least 6 years hands on experience in PACO/CS Core domain (Experience into Ericsson, Nokia or Huawei nodes)

Join our Team About this opportunity: The Improvement Performance Manager-Packet Core for Service Line Operate Service Improvement is a key position reporting to the Manager-Service Improvement. Its responsible for identify, drive, support and facilitate efficient effective transformations/changes-from business needs to business results, delivering improved customer, operational and/or financial performance impact or required culture changes. What you will do: Drive improvement projects in MS contracts/delivery organization with defined tangible business targets aiming at cost reduction, improved customer experience, network performance. Accountable for WO/ticket/alarm reduction initiatives per contract Perform Alarm, TT, WO correlations to resolve the chronic issues in the network. Validate and analyze the network performance reports prepare action plan for network improvement. Participate in technical discussions in view to improve overall network performance and make recommendations wherever possible from the problem management perspective. Propose and ensure best practices are followed within all related functions Perform KPI Trend monitoring and post-deviation analysis. Identify, prescribe, and drive the implementation of pro-active prevention methods in problem handling. Drive maintains and track actions undertaken to drive improvements following governance methods. Identify SPOF and drive mitigation plans to minimize impact. Maintain RISK register for the identified risks and drive them to minimize impact or mitigation. Collaborate with Data Analytics teams to build models to drive prescriptive insights. Propose predictive analytic model based on alarms/outages, QoS based on Capacity Utilization trends. To continuously engage the operations team and other teams to provide timely closure for actions. To prioritize problems based on the risk, impact and severity Contribute to develop and maintain good record of problem, root cause and solution details in the form of knowledge base that can be used as a reference for reduction of repetitive incidents due to same problem. The skills you bring: Must have knowledge of 4G/5G network architecture, call flow and interfaces, ability to analyse call flow traces and resolution of customer complaints. Should have knowledge of data analytic tools like Power BI,TABLEAU, MS Excel etc. Should have ability to drive the projects/assignment independently as per customer requirement. Must have analytical skills to identify improvement area in customer network and suggest required solution for the same in proactive manner. Must have presentation skill and Service Related KPI s and User perception understanding. Understanding of Machine Learning, Artificial Intelligence and Automation. Ability to perform new Project ORQ (operation request) assessment KPI analysis after new change implementation in network. EBP (Ericsson Business Process and Finance Processes). Key Qualification: - BE/B.Tech (Telecommunication/ Computer Science)/MBA Industry experience: 6 years and above Telecoms Operations, at least 6 years hands on experience in PACO/CS Core domain (Experience into Ericsson, Nokia or Huawei nodes)

Join our Team About this opportunity: The Improvement Performance Manager-Packet Core for Service Line Operate Service Improvement is a key position reporting to the Manager-Service Improvement. Its responsible for identify, drive, support and facilitate efficient effective transformations/changes-from business needs to business results, delivering improved customer, operational and/or financial performance impact or required culture changes. What you will do: Drive improvement projects in MS contracts/delivery organization with defined tangible business targets aiming at cost reduction, improved customer experience, network performance. Accountable for WO/ticket/alarm reduction initiatives per contract Perform Alarm, TT, WO correlations to resolve the chronic issues in the network. Validate and analyze the network performance reports prepare action plan for network improvement. Participate in technical discussions in view to improve overall network performance and make recommendations wherever possible from the problem management perspective. Propose and ensure best practices are followed within all related functions Perform KPI Trend monitoring and post-deviation analysis. Identify, prescribe, and drive the implementation of pro-active prevention methods in problem handling. Drive maintains and track actions undertaken to drive improvements following governance methods. Identify SPOF and drive mitigation plans to minimize impact. Maintain RISK register for the identified risks and drive them to minimize impact or mitigation. Collaborate with Data Analytics teams to build models to drive prescriptive insights. Propose predictive analytic model based on alarms/outages, QoS based on Capacity Utilization trends. To continuously engage the operations team and other teams to provide timely closure for actions. To prioritize problems based on the risk, impact and severity Contribute to develop and maintain good record of problem, root cause and solution details in the form of knowledge base that can be used as a reference for reduction of repetitive incidents due to same problem. The skills you bring: Must have knowledge of 4G/5G network architecture, call flow and interfaces, ability to analyse call flow traces and resolution of customer complaints. Should have knowledge of data analytic tools like Power BI,TABLEAU, MS Excel etc. Should have ability to drive the projects/assignment independently as per customer requirement. Must have analytical skills to identify improvement area in customer network and suggest required solution for the same in proactive manner. Must have presentation skill and Service Related KPI s and User perception understanding. Understanding of Machine Learning, Artificial Intelligence and Automation. Ability to perform new Project ORQ (operation request) assessment KPI analysis after new change implementation in network. EBP (Ericsson Business Process and Finance Processes). Key Qualification: - BE/B.Tech (Telecommunication/ Computer Science)/MBA Industry experience: 6 years and above Telecoms Operations, at least 6 years hands on experience in PACO/CS Core domain (Experience into Ericsson, Nokia or Huawei nodes)

ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the worlds most critical challenges around energy, safety, security, air travel, productivity and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable and more productive world, enhancing the quality of life of people around the globe. THE BUSINESS UNIT Honeywell Building Automation (BA) is a leading global provider of products, software, solutions and technologies that enable building owners and occupants to ensure their facilities are safe, energy-efficient, sustainable and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status Bachelor s degree in Instrumentation/Engineering/ Electrical Engineering/ Electronics Telecommunication Engineering/ Mechanical Engineering. 2-4 years of work experience in projects environment, with extensive on-site knowledge with Proven track record in a BMS project commissioning. Knowledge in software programming/coding. Knowledge of networking, database technology, integration protocols, and current trends in the industry. Knowledge of DDC programming. Previous exposure to a site base, construction environment. Work experience in global projects will be considered as an advantage Safety adherence. Technical acumen for HVAC systems such as Chilled Water System, Hot Water System, Boilers, Different types of AHUs, FCUs, VAV etc. Hands-on experience of Building Management System (BMS) - field devices/ sensors, DDC supervisory controllers, software, internet gateways databases. Good problem-solving, interpersonal skills coupled with effective verbal and written communication skills Good data handling analytical skills Good proficiency in MS Office Suite (Excel, Outlook, Word, PPT, O365 etc.) Basic understanding of cloud-based analytics solutions, Knowledge of cloud fundamentals - IaaS, PaaS, SaaS and its components Knowledge of analytical tools - Power BI, Python (Pandas Numpy) and SQL Basic understanding of API/GraphQL and postman tool Knowledge of firewall and networking (added advantage) Knowledge of linux and putty (added advantage) Data analysis using various tools and visualization. BACnet LonWorks Modbus MQTT MS Office SkySpark / Any other Analytics Tool (added advantage) Tableau Desktop tool (added advantage) Niagara N4 Workbench tool (added advantage) Axon/any other software programming language (added advantage). Working knowledge of BI tools Power BI or Tableau, etc. (added advantage) Working knowledge of Python or SQL. (added advantage). Drive Project performance to achieve: On time delivery. Zero Deviation. Drive common best practices. Handling multiple projects. Proactive technical issue prevention. Use Quality Assurance procedures. Support as necessary for trouble free Project execution. Have a passion for winning Act with urgency Become your best

Roles and Responsibilities Make outbound calls to potential customers to generate leads and convert them into paying clients. Identify customer needs through effective communication and provide solutions using our company's products/services. Meet daily/weekly targets set by management while maintaining a high level of quality in sales performance. Collaborate with internal teams (e.g., marketing, operations) to achieve sales goals. Maintain accurate records of all interactions with customers using CRM software. Desired Candidate Profile 0-2 years of experience in telemarketing, telesales, or related field. Strong communication skills with ability to build rapport with customers over phone calls. Basic knowledge of computer applications such as MS Office Suite (Word, Excel).

Tech Mahindra Ltd Pune Hiring for International Voice & Email Process Contact- Aditi - 7057617707 Work Location- Tech Mahindra Hinjewadi Phase 3(Both Way Cab facility)Role & responsibilities Excellent communication skills, verbal and written both Minimum 1 year & above experience required in a Voice International Process Must have good thought process Candidate should be Tech savvy, well versed with Technical Troubleshooting Should have knowledge of Computer Networking Investigates and resolves concerns raised by the customer Engages the resources appropriate for resolving issues. Ensures that end to end resolution is provided to the customer by coordinating with different teams Proactively escalates by phone, following up by email, through the appropriate hierarchical structures. Complete Issue resolution within prescribed timeframes. Required profile Should possess good verbal and written communication skills in English. Should have good comprehensibility and understandability of what customers want. Should have critical thought process and decision making capability with focus on accuracy. Should be flexible for all circumstances and be self-driven, motivated and persistent. Customer centricity and eagerness to drive himself/herself for upgradation in knowledge. Should know basics of computer, knowledge of MS Office (Word, Excel, PowerPoint) and understanding of Telecom basics Candidates should be open to a shift of 24x7. Mostly Night shifts

Whatapp your resume@9462350734 Freshers also can apply. The concise responsibility of the incumbent would be as follows: Lead Engagement: Initiate outbound calls to potential customers from company-generated leads. Follow-Up: Nurture leads by following up on inquiries and maintaining communication through various channels (phone calls, emails, etc.). Qualification: Qualify leads based on established criteria and gather essential information to understand their needs and buying intent. Closing the deal: Work closely with the Field Sales Team to facilitate the closing process, including negotiations and overcoming objections. Product/Service Knowledge: Acquire in-depth knowledge of our products/services to effectively communicate their value propositions to prospects. Appointment Setting: Schedule meetings and appointments for the Field Sales Team based on qualified leads. CRM Management: Update and maintain accurate records of interactions with leads in the Customer Relationship Management (CRM) system. Collaboration: Coordinate with the Marketing and Sales teams to ensure alignment in lead generation efforts and strategies. Performance Metrics: Meet and exceed individual and team-based sales targets and Key Performance Indicators (KPIs). Requirements: Excellent communication and interpersonal skills. Ability to effectively engage and build rapport with prospects over the phone. Strong organisational and time-management abilities. Results-driven mindset with a track record of meeting or exceeding sales targets. Adaptability to a dynamic and fast-paced work environment. Stay abreast of industry trends, monitor competitor activities, and analyse market developments to identify both opportunities and potential challenges. Preferred background or familiarity with the Banking Industry, BPO or ed-tech sector, offering an added advantage in fulfilling the requirements of this role

Responsibilities: Manage the IOTA BSS platform, applications and services. Troubleshooting on BSS platform, applications like: Web Servers, Application Servers and Middleware applications (Kafka, JBoss, Tomcat), JSON, APIs (Rest, Soap), LDAP, Docker and Kubernetes. Give technical support to sales, marketing, project managers, and the customer, including pre-sales activities that can control and supervise the BSS platform implementation. Management and implementation of automation scripts. Verify and deploy new software releases Verify and support the implementation of configuration changes. Analyze the risk and impact of a new service element integration or design change. Coordinate and work together with other teams such as L1 support, Engineering, etc. Provide remote support and troubleshooting for integration engineers, customer, and 3rd party; Create, review and update processes and procedures to implement new configuration or fix common issues Actively participate and contribute to the problem management process when necessary; Cover 24x7 On-Call duty on request to support the L1 team Coordinate, support and execute proactive and reactive maintenance activities to ensure that high quality services within agreed SLAs. Create and deliver reports and dashboards of KPIs. Requirements: Bachelor of Science in Telecommunication, Computer Information Systems, or equivalent with a minimum of 3 to 5 years of work experience. Intermmediate knowledge of a choice (two or more would be nice) of techologies used in scalable cloud applications: Web Servers, Application Servers and Middleware applications (Kafka, JBoss, Tomcat), JSON, API’s (Rest, Soap), LDAP, Docker and Kubernetes; Intermmediate Scripting knowledge (Python, Perl, Shell) Basic knowledge of SQL; Database programming would be nice Basic knowlege of Linux Knowledge of English spoken and written at a level sufficient to manage relationships with colleagues and corporate organizations with which it is connected Enteprise platforms architecture and Java programming would be nice Telecom architectures concepts and Networking knowledge would be nice Good knowledge of Virtualization and cloud concepts and hands on experience with public cloud Big Data and Artificial Intelligence / Machine Learning / Deep Learning concept Availability to work on-call Proficiency in English. Ability to react quickly, also very good communication and collaboration skills. Perseverance, interest in documenting and problem solving, practical spirit, advising, helping and developing others, tact, understanding, ambition, self-confidence. Analytical technical thinking.

UG & Graduates can apply Work Details: 5 Days Working (Rotational Shifts & Week Offs) Both Side Cab Salary: 6-12 months: 28,000 12-17 months: 32,000 18+ months: 36,000 Unlimited Incentives upto - 60k- 70k Shruti Mathur- 7303902860 Perks and benefits Loyalty Bonus: 20,000 Attendance Bonus: 7,000

responsible for counting, recording, and verifying materials and equipment delivered to or moved around a construction site. The role ensures accuracy in logistics and inventory management, helping to avoid shortages,excess, etc.

Job Title: Lead Information Security Analyst Job Code: 10047 Country: IN City: Mumbai Skill Category: IT\Technology Description: Background Information: Information Security Third Party Cyber Risk Management team conducts security assessment on vendor/third party supporting Nomura business teams for all of Nomura globally. There are various trigger points which ensure Information Security team is involved in the end to end lifecycle of Third Party engagement process and can perform necessary due diligence on the Third Party from Cyber Security perspective on information access and handling in line with Nomura policies and standard requirements. Position Specifications: Corporate Title Associate Functional Title Lead Support Analyst Experience 7 9 Years Qualification Bachelor s Degree in Engineering (Computer / Telecommunication), Computer Science / Information Technology or equivalent Duties & Responsibilities: Job Overview: Responsibilities: Maintain strong governance on the thirdparty cyber risk assessment (TPCRM) process in terms of complying with regional and global requirements. Work in a strategic and operational capacity to enhance the Third Party Cyber Security Risk Management process in align with CISO goals. Identify noncompliances in Third Party Cyber Security control landscape and create and discuss the assessment reports with stakeholders. Perform Third Party Cyber Security assessments by coordinating with various business departments and Third Parties. Provide recommendations to the Third Party to remediate identified noncompliances and document remediation plans. Periodically track noncompliances reported to the Third Parties for closure and validate the evidences shared by Third Parties. Ensure periodic reporting on all the open items and completed assessments. Liaise with stakeholders such as business owner, technology owner, legal team etc. to include the Information Security requirements in the contracts with third party vendor Maintain and update inventory of assessments and define reassessment calendars. Carry out reassessments based on defined reassessment calendars. Generate daily/weekly/monthly KRI & KPI reports for internal and senior management consumption. Work in a strategic and operational capacity to enhance the Third Party Cyber Security Risk Management process based on various international regulatory requirements and industry best practices. Work with various stakeholders to automate the assessment and risk management process. Work in a strategic and operational capacity to identify the overall Supplier Threat and Risk posture for the firm. Foster a close partnership with our Firm wide Cybersecurity Threat Intelligence team (to interpret and manage risk as well as evolve processes and function). Knowledge, Skill, Experience Required: Essential: Knowledge of regulatory frameworks and experience with regulatory compliance Familiarity with security standards (e.g., CRI, ISO 27001, NIST) Indepth understanding of information security principles and practices Knowledge of current cyber threats and mitigation strategies Strong collaboration skills along with the ability to effectively communicate complex securityrelated information to a business audience, including risk identification, assessment, and remediation activity. Excellent communication skills with the ability to articulate complex cyber threat information to technical and nontechnical audiences. Demonstrable ability to create and maintain collaborative relationships in a large, multinational organization. Strong understanding of cyber security principles and technologies. Beneficial: Specialist training or skills in one or more of the following: Security certification (CISA/CISM/CISSP/CRISC/ISO27001 etc.). Cloud Security Certifications. Personal Characteristics: Strong communication skills, ability to work comfortably with different regions Good team player, ability to work on a local, regional and global basis and as part of joint cross location initiative. Strong analytical and problemsolving abilities Ability to work independently and as strong team player in global team Ability to run with multiple tasks concurrently and manage expectations appropriately .

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We re a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: Provide remote technical support (via telephone or online) for identified CIENA products 24x7 when required. The engineers shift timings may be outside Indian business hours and may include weekend shifts as well for having for 24x7 support coverage of identified CIENA products. Provide on-site support to Customers where required. Utilize debug tools as well as lab research to aid Customer s technical problem. Recover information necessary to escalate the incident or issue to next level Support team. Debugging the customer faults on DWDM/OTN Technology providing solution to customer using standardized method Good understanding of OTN/DWDM alarms structure to analyze the customer issue quickly. Contribute to knowledgebase (KCS) Performs other duties as assigned. Travel to customer sites and Ciena locations globally as required. Clear understanding of Technical Support industry and the application within Ciena products such as 6500, RLS and Wave server will be added advantage. The Must Haves: Bachelor s degree in technical field (e.g. Engineering, Computer Science) from a four-year college or university with 3 to 6 years related experience or equivalent combination of education and experience Strong knowledge of SONET/SDH ring transmission equipment, DWDM/OTN technology and the applications to Ciena equipment Carrier Ethernet enterprise equipment and associated fiber optic facilities Good understanding knowledge of the operation of fiber optic transport and/or switching equipment. More than 3 years of experience in a technical support role with an equipment vendor in the Telco industry. Nice to Have: Good Communication skills as Telephony support will also be provided to global customer as part of this role. Proven problem-solving experience Fundamental understanding of Telecommunication industry #LI-MP2 Not ready to apply Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

As Technical engineer , you will be actively involved in after sales services like installation, commissioning, training, calibration and AMC support to customer for the products supplied by the company. Product line being handled by the company comprises of active & passive components, cables, accessories, and test instruments, machines in Optics, Fiber optics and Electronics domain. In addition, you will actively involved in technical sales and services like installation, commissioning, training, warranty, calibration and AMC support etc. to customer for the product of various companies as part of agency sales for Eagle Photonics. Compensation and Benefits: As per prevailing industry standards. Depending upon skill and experience, it will vary from 3 4.5 lakhs. Desired profile of the candidate (Qualification, Experience and Skill set): BE in Electronics / Telecommunications / Electronics & Telecom / Electrical Engineering. A minimum of 2 years of experience is required for engineering graduates in technical support. Extensive knowledge about Fiber Optics technology mainly in the field of test instruments, components and machines is required along with good knowledge about modern day embedded computer system and software including O/s and applications. People with higher experience shall be considered for post of Dy. Manager / Manager.

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606553812 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

a) Degree in Electronics & Telecommunication Engineering. b) 8-10 years of working experience in pre bid engineering of Telecommunication, Security and ELV systems for Oil & Gas, Utility and Energy sector projects, minimum of 3 or more of the below systems (exp. in first 2 is must): LAN, IP Networks + Optical Transmission Systems- SDH/PDH + Structured Cabling system Security Systems- CCTV, Access Control System, Intrusion Detection System, Vehicle Tracking Systems and Integrated Security Management system. Telephone system comprising of PABX, Indoor/Outdoor Telephones, Voice Gateways etc. PAGA, Page party and Intercom Systems Radio Systems viz. Tetra Radio system, Plant Radio systems- HF/ UHF/ VHF Skills Previous experience with Oil & Gas, Industrial, Utility and Energy sector clients in India. Review Customers specification and identify scope of supply and qualify exceptions/compliance on timely basis Develop & prepare system design, technical write up & data sheets to meet the customer specifications and applicable standards. Provide cost effective and accurate solution for the industries served. Quantify commercial & technical risks. Manage technical expectations of customers. Support technical negotiation. Responding to technical clarifications and attending meetings with customers if required for clarifications purpose. Develop specification for bought out items and obtain competitive quotes. Prepare cost estimation & commercial proposal and review with Marketing / Proposal Manager. Effective co-ordination with Sales team, project team and other divisions. Maintain log of all out going proposals and ensuring proper filing of proposals in line with set procedures. Handing over of proposal to project group on receipt of purchase order with all back-up documents.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills : Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.