Urgently Hiring: Remote Call Center Team Leader We are seeking an experienced team leader to supervise and guide a remote team of 20 call center employees. This position requires a dynamic individual with a strong background in the call center and BPO industry who can monitor team performance and ensure targets are met. Position Details: Job Title: Remote Call Center Team Leader Location: Work from home (Remote) Work Hours: 11:30 AM – 8:30 PM (Indian Standard Time) Note: Working hours are fixed and non-flexible. 1-hour break included. Experience Required: Minimum 3 years in a similar team leader role within a call center or BPO environment. Key Responsibilities: Monitor and track the daily performance of employees, their call handling, attendance, and achievement of targets. Supervise and mentor a team of 20 customer service professionals. Ensure high-quality communication between team members and management. Prepare and maintain records of team performance and report regularly. Handle escalations and provide support or guidance as needed. Requirements: Minimum 3 years of team leader experience in a call center/BPO. The candidate must possess proficient computer and technical skills that are relevant to call center operations. I possess a strong command of both spoken and written English and Hindi. Excellent leadership, communication, and motivational skills. I possess the ability to work independently in a remote setting. The candidate should possess strong organizational and time management abilities. How to Apply: Interested candidates should forward their CV to kingnous@gmail.com.

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