Telecalling

Keekoo Hospitality Pvt Ltd

0 years

0 Lacs

nashik maharashtra india

Posted:1 day ago| Platform:

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Skills Required

communication pricing crm resolve service training

Work Mode

On-site

Job Type

Full Time

Job Description

Telecalling Executive

🛎️ Key Responsibilities

Handle incoming guest calls with professionalism and courtesy
Provide accurate information regarding services, facilities, pricing, and availability
Manage enquiries through phone, WhatsApp, email, or other channels
Convert leads into bookings by following up and offering suitable options
Maintain booking records and update CRM/booking systems
Coordinate with internal teams for seamless guest experience
Resolve guest queries and escalate issues when needed
Achieve monthly call and booking conversion targets

✔️ Requirements

Excellent verbal communication (English, Hindi, and local languages preferred)
Customer-oriented attitude with strong listening skills
Ability to handle high call volumes efficiently
Basic computer knowledge and familiarity with CRM/booking tools
Prior experience in hospitality, customer service, or telecalling is an advantage

💼 What We Offer

Competitive salary + incentives on conversions
Training and growth opportunities
Friendly and supportive work environment

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