Lead Qualification:
Call and qualify leads generated through digital platforms to determine their potential as sales prospects and share those leads with the respective stores.
Inbound Calls:
Attend inbound sales inquiry calls, provide information about our products/services, and address customer questions or concerns.
Customer Engagement:
Build and maintain strong relationships with potential customers through effective communication and follow-ups.
Database Management:
Maintain an organized database of leads and customer interactions, ensuring accurate and up-to-date information.
Manage Sales Queries:
Handle sales queries on live chat and emails whenever required.
Reporting:
Provide regular reports on lead status, conversion rates, and customer feedback to the marketing teams.
Collaboration:
Work closely with the sales and marketing teams to work towards closing prospect leads to conversion and customer engagement.

Qualifications:

Experience:
Previous experience in telecalling, telesales, or a similar role is preferred.
Languages Required:
Kannada, English, and Hindi.
Communication Skills:
Excellent verbal communication skills with a friendly and persuasive demeanor.
Customer Focus:
Strong customer service skills and the ability to build rapport with potential customers.
Technical Skills:
Proficiency in using CRM software and Microsoft Office Suite.
Organizational Skills:
Strong organizational and time-management skills.
Education:
A diploma or bachelor's degree in a related field is preferred.

Interested candidates can share their cv to hr@stanleylifestyles.com

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