Telecalling Executive

About the Role:We are seeking an enthusiastic Telecalling Executive to join our fast-growing EdTech team. The ideal candidate will be responsible for connecting with potential learners, explaining course offerings, and assisting them in choosing the right career path through our training programs. Key Responsibilities:Make outbound calls to prospective students and working professionals. Explain course details, certifications, and career benefits clearly and convincingly. Follow up on leads generated through various marketing campaigns and inquiries. Counsel students on program suitability based on their career interests and background. Maintain detailed records of interactions and updates in the CRM system. Achieve daily, weekly, and monthly enrollment or conversion targets. Collaborate with the sales and academic teams to ensure a smooth enrollment process. Maintain a positive and professional attitude while handling customer queries. Requirements:Excellent communication and persuasion skills in English and regional languages. Minimum qualification: Graduate (any stream). Prior experience in telecalling, inside sales, or student counseling (preferably in EdTech). Goal-oriented and self-motivated with the ability to handle rejections positively. Proficiency in MS Office and CRM software. Ability to multitask and manage time effectively in a fast-paced environment.