1 - 31 years

0 - 1 Lacs

Posted:5 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities Lead Generation – Contact potential customers to promote financial products and services. Client Follow-ups – Maintain regular communication with prospects to convert leads into clients. Product Promotion – Clearly explain loan schemes, credit cards, investment plans, or other financial offerings. Customer Query Handling – Address customer inquiries regarding eligibility, interest rates, repayment terms, and other product details. Data Management – Maintain accurate records of calls, leads, and customer interactions in the CRM system. Target Achievement – Meet daily, weekly, and monthly sales or lead conversion targets. Cross-selling & Upselling – Identify customer needs and recommend additional financial products. Compliance – Adhere to company policies, data privacy regulations, and financial guidelines while interacting with clients. Payment Reminders – Call existing customers for EMI reminders, overdue payments, or account updates. Feedback Collection – Gather customer feedback to help improve service quality.

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