Posted:1 month ago|
Platform:
On-site
Full Time
Handle patient inquiries and resolve issues.
Provide prompt, efficient, and satisfactory responses to patient inquiries.
One year Experience in telecalling will be added as advantage.
Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments.
Analyze customer data to identify patterns and insights, and leverage this information to enhance customer relationship management strategies.
Manage customer interactions, inquiries, and complaints across various channels, including email, phone, and social media.
Monitor customer feedback regularly and identify areas of improvement in our services.
Bachelor’s degree in business administration, marketing, or any other related field.
Excellent communication and interpersonal skills
Job Type: Full-time
Pay: Up to ₹22,000.00 per month
Education:
Experience:
Language:
Work Location: In person
Iswarya Health Pvt Ltd
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