Telecalling Executive

Company Description

Dream Alliance Matrimony is a trusted matchmaking platform with over 5 years of dedicated service, connecting people across Tamil Nadu and beyond. We specialize in blending traditional matchmaking values with modern technology, ensuring genuine, verified profiles. With a track record of 500+ successful marriages and a database of over 2,00,000 profiles, we are committed to creating meaningful relationships. Our personalized matchmaking support and secure platform make us the go-to destination for finding a compatible life partner. Visit us at www.dreamalliancematrimony.com to learn more.

Role Description

This is a full-time, on-site role for a Telecalling Executive at our Chennai office. The Telecalling Executive will be responsible for reaching out to potential clients, introducing and explaining our services, addressing client inquiries, and systematically scheduling follow-ups. Additionally, the role involves maintaining accurate records of customer interactions and supporting clients throughout their journey on the platform with care and professionalism.

Qualifications

• Excellent communication and interpersonal skills, including fluency in Tamil and proficiency in English
• Customer service and client relationship management abilities
• Basic knowledge of computer applications and CRM tools
• Strong organizational, problem-solving, and time management skills
• Ability to handle customer queries effectively and provide clear, empathetic support
• Previous experience in telecalling or customer-facing roles is preferred
• Graduation in any discipline; additional certifications in communication or customer service are a plus