Telecalling Executive

Cocentrus Hiring For MNC

0 - 2 years

0 Lacs

delhi

Posted:-1 days ago| Platform: Shine logo

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Skills Required

data entry telecalling calling domestic process pivot table excel mis telesales domestic calling

Work Mode

On-site

Job Type

Full Time

Job Description

Hi,

Telecaller Credit Control Department

Job Profile

Experience

Salary Budget

Key responsibilities and accountabilities

Make outbound calls to clients to remind and follow up on pending payments.
Maintain accurate records of calls, payment commitments, and client interactions.
Coordinate with internal departments such as Accounts and Sales to resolve billing-related issues.
Escalate unresolved or high-risk accounts to the Credit Control Executive/Manager.
Send payment reminders via email or SMS as per schedule.
Update and manage the customer database with the latest contact and payment status.
Ensure high levels of professionalism and customer service in every interaction.
Generate basic reports on daily follow-ups and collection status.

Qualifications & Skills

12th Pass or Graduate
02 years of experience in telecalling, credit control, collections, or customer service.
Basic understanding of credit control or accounts receivable process is a plus.
Proficient in MS Office (especially Excel).
Good communication skills in English and Hindi
Ability to handle pressure and meet deadlines.

Please Note

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