Telecalling Executive

This job is provided by apna.co Outbound and Inbound Calls:Handling both incoming calls from potential customers and making outbound calls to generate leads and close sales.

Product Knowledge

Developing a thorough understanding of the company's products or services to effectively communicate their value and benefits.

Customer Engagement

Initiating conversations with potential customers, building rapport, and actively listening to their needs to identify the best solutions.

Sales Closing

Persuading customers to make a purchase by highlighting the benefits of the product or service and addressing any concerns or objections.

Customer Relationship Management

Maintaining accurate records of customer interactions, updating customer information, and following up with customers to ensure satisfaction and build long-term relationships.

Meeting Sales Targets

Striving to meet or exceed individual and team sales quotas by effectively managing their time and sales activities.

Essential Skills

Communication Skills:Excellent verbal communication, active listening, and the ability to articulate product information clearly and persuasively.

Sales Skills

Proven ability to close sales, handle objections, and build rapport with customers.

Customer Service Skills

Strong focus on customer satisfaction, ability to handle customer inquiries and complaints effectively, and willingness to go the extra mile to resolve issues.

Time Management

Ability to prioritize tasks, manage time effectively, and handle a high volume of calls.

Resilience

Ability to handle rejection and maintain a positive attitude in a challenging sales environment.

Technical Skills

Proficiency in using CRM software and other sales tools to manage customer data and track sales performance.In essence, a Telesales Representative is a sales professional who leverages their communication and persuasive skills to drive sales and build customer relationships over the phone