Posted:3 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

We are looking for a motivated and confident Telecaller to join our team. The candidate will be responsible for handling inbound and outbound calls, generating leads, and assisting customers with queries in a professional manner.

Key Responsibilities

  • Make outbound calls to potential and existing customers.
  • Handle inbound calls and provide appropriate information.
  • Generate leads and follow up to convert them into sales opportunities.
  • Maintain and update customer database and call records.
  • Explain products/services clearly to customers.
  • Schedule appointments or meetings for the sales team.
  • Achieve daily/weekly/monthly call and conversion targets.
  • Resolve customer queries or escalate to the relevant department.
  • Maintain a positive, professional, and customer-friendly attitude.

Required Skills & Qualifications

  • Excellent communication skills (Hindi/English).
  • Strong listening and convincing ability.
  • Basic computer knowledge (MS Office, CRM tools).
  • Ability to handle targets and work under pressure.
  • Positive attitude and willingness to learn.
  • Prior experience in telecalling or customer support (preferred but not mandatory).

Education

  • Graduation preferred.

Work Experience

  • 0–1 years of experience in telecalling, customer service, or sales.

Salary

  • As per industry standards + incentives.


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