Telecaller

As a Telecaller at The Universal News, your role involves making outbound calls to potential subscribers and providing them with information about the latest news updates. You will be responsible for maintaining and updating customer databases using MS-Excel to keep track of leads and follow-ups. Additionally, you will handle customer inquiries and provide excellent customer service in both Hindi and English. Collaboration with the sales team to meet targets, achieve sales goals, and generating leads through cold calling and networking to expand the subscriber base are crucial aspects of your responsibilities. Following up with existing customers to ensure satisfaction and retention, as well as providing feedback to management on customer preferences and market trends to improve services, are also part of your duties. Qualifications Required: - Fluent in Hindi and English - Strong understanding of MS-Excel - Excellent communication skills About Company: The Universal News aims to connect individuals with the universe and all its wonders, noble deeds, inventions, heroic acts, mysteries, and uncertainties encountered in daily life. The company strives to raise awareness of the rapid changes in the universe and provide perspectives hidden behind online news, helping individuals navigate through uncertainties effectively. As a Telecaller at The Universal News, your role involves making outbound calls to potential subscribers and providing them with information about the latest news updates. You will be responsible for maintaining and updating customer databases using MS-Excel to keep track of leads and follow-ups. Additionally, you will handle customer inquiries and provide excellent customer service in both Hindi and English. Collaboration with the sales team to meet targets, achieve sales goals, and generating leads through cold calling and networking to expand the subscriber base are crucial aspects of your responsibilities. Following up with existing customers to ensure satisfaction and retention, as well as providing feedback to management on customer preferences and market trends to improve services, are also part of your duties. Qualifications Required: - Fluent in Hindi and English - Strong understanding of MS-Excel - Excellent communication skills About Company: The Universal News aims to connect individuals with the universe and all its wonders, noble deeds, inventions, heroic acts, mysteries, and uncertainties encountered in daily life. The company strives to raise awareness of the rapid changes in the universe and provide perspectives hidden behind online news, helping individuals navigate through uncertainties effectively.