Telecaller-Retail

As a Telecaller at our company, your role will involve making outbound calls to potential and existing customers using provided scripts. You will be responsible for explaining product features, providing accurate information, and answering customer inquiries promptly. Additionally, you will maintain customer databases, generate sales leads, and ensure follow-ups for conversions. Collaboration with sales and marketing teams to meet targets is also a key aspect of your responsibilities. Key Responsibilities: - Make outbound calls to prospective clients using provided scripts. - Explain product features and provide accurate information to customers. - Respond to inbound customer queries and resolve issues promptly. - Maintain and update customer databases and call records. - Generate sales leads and ensure follow-ups for conversions. - Build positive relationships with customers to enhance satisfaction. - Collaborate with sales and marketing teams to meet targets. - Maintain confidentiality and a professional attitude during all interactions. Qualifications Required: - Minimum 2 years of experience in telecalling. - Proficiency in English language. - Strong verbal communication and interpersonal skills. - Basic computer skills for CRM and data entry. - Excellent listening and problem-solving capabilities. - Ability to work independently and manage time efficiently. - Adaptability to scripts and customer needs with patience and positivity. We are looking for a dedicated individual who can effectively engage with customers, represent our products accurately, and contribute to the overall sales objectives of the company.,