Telecaller

Job Overview:    We are seeking a dynamic and motivated Pre-Sales Process Telecaller to join our team at Radboards. The ideal candidate will be responsible for initiating and managing inbound and outbound customer interactions, generating leads, and assisting in the early stages of the sales process. You will play a key role in converting inquiries into potential sales opportunities by engaging with prospects and gathering necessary information.   Key Responsibilities:  ·       Initiate outbound calls to potential customers, introducing them to Radboards products and services. ·       Handle inbound inquiries, responding to customer queries and providing relevant information. ·       Qualify leads by gathering relevant customer information, assessing their needs, and identifying potential sales opportunities. ·       Set appointments for the sales team based on customer interest and requirements. ·       Maintain detailed records of customer interactions, including inquiries, feedback, and lead status, in the CRM system. ·       Provide product information and address customer concerns to ensure high engagement and interest. ·       Follow up with prospects to ensure customer satisfaction and to nurture potential sales leads. ·       Collaborate with the sales team to provide insights and feedback regarding lead quality and customer preferences. ·       Stay updated   on   Radboards  products,  services,  and  promotions  to  effectively communicate with prospects.