We are seeking a dynamic and motivated Pre-Sales Process Telecaller to join our team . The ideal candidate will be responsible for initiating and managing inbound and outbound customer interactions, generating leads, and assisting in the early stages of the sales process. You will play a key role in converting inquiries into potential sales opportunities by engaging with prospects and gathering necessary information. Key Responsibilities: Initiate outbound calls to potential customers, introducing them to Radboards products and services. Handle inbound inquiries, responding to customer queries and providing relevant information. Qualify leads by gathering relevant customer information, assessing their needs, and identifying potential sales opportunities. Set appointments for the sales team based on customer interest and requirements. Maintain detailed records of customer interactions, including inquiries, feedback, and lead status, in the CRM system. Provide product information and address customer concerns to ensure high engagement and interest. Follow up with prospects to ensure customer satisfaction and to nurture potential sales leads. Collaborate with the sales team to provide insights and feedback regarding lead quality and customer preferences. Stay updated on Radboards products, services, and promotions to effectively communicate with prospects. Key Skills and Qualifications: Proven experience in telecalling, customer service, or sales. Excellent communication and interpersonal skills. Ability to engage customers, build rapport, and handle objections. Goal-oriented with a strong focus on meeting targets and deadlines. Knowledge of CRM software is a plus. Ability to work in a fast-paced environment. Strong organizational skills with attention to detail. Basic understanding of Radboards products and services is an advantage. Education and Experience: High school diploma or equivalent required; additional certifications or training in sales or telemarketing are a plus. Prior experience in a telecaller or sales-related role is preferred.
Job Overview: We are seeking a dynamic and motivated Pre-Sales Process Telecaller to join our team at Radboards. The ideal candidate will be responsible for initiating and managing inbound and outbound customer interactions, generating leads, and assisting in the early stages of the sales process. You will play a key role in converting inquiries into potential sales opportunities by engaging with prospects and gathering necessary information. Key Responsibilities: · Initiate outbound calls to potential customers, introducing them to Radboards products and services. · Handle inbound inquiries, responding to customer queries and providing relevant information. · Qualify leads by gathering relevant customer information, assessing their needs, and identifying potential sales opportunities. · Set appointments for the sales team based on customer interest and requirements. · Maintain detailed records of customer interactions, including inquiries, feedback, and lead status, in the CRM system. · Provide product information and address customer concerns to ensure high engagement and interest. · Follow up with prospects to ensure customer satisfaction and to nurture potential sales leads. · Collaborate with the sales team to provide insights and feedback regarding lead quality and customer preferences. · Stay updated on Radboards products, services, and promotions to effectively communicate with prospects.
We are seeking a dynamic and motivated Pre-Sales Process Telecaller to join our team . The ideal candidate will be responsible for initiating and managing inbound and outbound customer interactions, generating leads, and assisting in the early stages of the sales process. You will play a key role in converting inquiries into potential sales opportunities by engaging with prospects and gathering necessary information. Key Responsibilities: Initiate outbound calls to potential customers, introducing them to Radboards products and services. Handle inbound inquiries, responding to customer queries and providing relevant information. Qualify leads by gathering relevant customer information, assessing their needs, and identifying potential sales opportunities. Set appointments for the sales team based on customer interest and requirements. Maintain detailed records of customer interactions, including inquiries, feedback, and lead status, in the CRM system. Provide product information and address customer concerns to ensure high engagement and interest. Follow up with prospects to ensure customer satisfaction and to nurture potential sales leads. Collaborate with the sales team to provide insights and feedback regarding lead quality and customer preferences. Stay updated on Radboards products, services, and promotions to effectively communicate with prospects. Key Skills and Qualifications: Proven experience in telecalling, customer service, or sales. Excellent communication and interpersonal skills. Ability to engage customers, build rapport, and handle objections. Goal-oriented with a strong focus on meeting targets and deadlines. Knowledge of CRM software is a plus. Ability to work in a fast-paced environment. Strong organizational skills with attention to detail. Basic understanding of Radboards products and services is an advantage. Education and Experience: High school diploma or equivalent required; additional certifications or training in sales or telemarketing are a plus. Prior experience in a telecaller or sales-related role is preferred.
Job Summary: We are seeking a dynamic and results-oriented Field Work Sales Executive to join Radboards' vibrant sales team. The candidate will be responsible for driving sales growth, managing relationships with clients, and promoting our innovative hoverboards and other products. This role requires on-ground sales efforts and the ability to understand customer needs while aligning with Radboards' vision and values. Key Responsibilities: Visible Attributes (Technical Skills and Competencies): 1. Sales & Business Development: o Identify and acquire potential customers through field visits, cold calling, and networking. o Achieve and exceed sales targets by promoting Radboards' products effectively. o Conduct product demonstrations and explain features to clients. 2. Relationship Management: o Maintain and strengthen relationships with existing dealers, partners, and franchisees. o Provide post-sales support and address customer queries promptly. 3. Market Research: o Gather and analyze market trends, competitor activities, and customer preferences. o Provide insights and recommendations to the management for improving sales strategies. 4. Reporting: o Prepare daily, weekly, and monthly sales reports. o Submit expense reports and update CRM tools regularly. Hidden Traits (Behavioral Competencies): 1. Adaptability and Resilience: o Comfortable working in dynamic environments and managing challenges effectively. o Willingness to travel extensively and work flexible hours to meet sales targets. 2. Customer-Centric Approach: o Strong listening skills to understand customer needs and provide tailored solutions. o Empathy and patience in handling customer concerns and objections. 3. Self-Motivation and Drive: o Highly motivated to achieve personal and organizational goals. o Proactive in identifying opportunities and addressing challenges. 4. Integrity and Dependability: o Committed to representing Radboards’ brand values with honesty and professionalism. o Consistently reliable in completing tasks and meeting deadlines. Qualifications: Education: Minimum Bachelor’s degree in Business, Marketing, or a related field. Experience: o 1-3 years of experience in field sales (preferably in consumer electronics, retail, or mobility products). o Freshers with exceptional communication and interpersonal skills are also welcome. Skills: o Strong negotiation and persuasion abilities. o Familiarity with CRM software and MS Office Suite. o Proficiency in English and [local language, e.g., Kannada]. Key Performance Indicators (KPIs): Monthly and quarterly sales targets. New client acquisition rates. Customer satisfaction and retention scores. Quality and accuracy of sales reporting. Compensation and Benefits: Competitive salary with performance-based incentives. Travel allowances and reimbursement for work-related expenses. Career growth opportunities and training programs.