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Telecaller

Telecaller

Policy Bazaar

1 years

0 - 1 Lacs

Vashi Navi Mumbai Maharashtra

Posted:2 months ago| Platform: SimplyHired logo

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Skills Required

CRM software Customer service English Microsoft Office 12th Pass Travel Computer skills In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Telecaller

Location: Vashi

Job Type: Full-Time

Experience: 0–1 Year

Job Summary:

We are looking for a motivated and enthusiastic Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, handling inbound inquiries, and maintaining customer satisfaction by providing accurate information and resolving issues.

Key Responsibilities:

Make outbound calls to prospective customers to promote products/services.
Handle inbound calls and respond to customer queries in a professional manner.
Maintain a database of customer information and update it regularly.
Follow up on leads and convert them into sales or appointments.
Meet daily/weekly/monthly call and conversion targets.
Maintain a positive and professional attitude during all interactions.
Provide feedback on customer trends and issues to the team.

Requirements:

Minimum 10th pass or 12th pass
Good communication skills in [English/Hindi/}.
Basic computer knowledge (MS Office, CRM tools).
Ability to handle rejection and stress in a fast-paced environment.
Prior experience in telecalling, BPO, or customer service is a plus.

Benefits:

Attractive incentives and performance bonuses.
Training and career development opportunities.
Friendly and supportive work environment.

Job Types: Full-time, Fresher

Pay: ₹8,000.00 - ₹10,000.00 per month

Schedule:

Day shift

Supplemental Pay:

Performance bonus

Language:

English (Preferred)

Willingness to travel:

25% (Preferred)

Work Location: In person

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