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telecaller

Optimax Consultants

0 years

0 Lacs

ahmedabad gujarat india

Posted:2 days ago| Platform:

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Skills Required

efficiency communication data crm service

Work Mode

On-site

Job Type

Full Time

Job Description

Role Description

This is a full-time, on-site Telecaller role based in Ahmedabad. The Telecaller will be responsible for engaging with potential customers and clients via phone calls to promote services, provide information, and address inquiries. Additional duties include maintaining records of calls and customer feedback, resolving complaints or escalating issues when necessary, and meeting performance targets while maintaining professionalism and efficiency in communication.

Qualifications

Strong verbal communication and telephone etiquette skills
Ability to effectively handle customer inquiries, provide relevant information, and address concerns
Basic computer skills, including familiarity with data entry and CRM tools
Excellent listening skills and the ability to build rapport with clients
Proven ability to work as part of a team and achieve performance targets
Customer service experience is preferred but not mandatory
High school diploma or equivalent educational qualification
Fluency in multiple languages is a plus

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