Telecaller

The Telecaller for the Travel Industry (B2B) position based in Gurugram, Haryana, requires an enthusiastic individual with a minimum of 1 year of experience in the B2B travel industry. Your role will involve making outbound calls to travel agents, corporate clients, and travel partners for business development and lead generation. Additionally, you will respond to inbound inquiries, provide information on travel services, packages, and bookings, and maintain strong relationships with B2B clients by delivering exceptional customer service. Key responsibilities include understanding client needs, achieving monthly sales and lead conversion targets, recording calls and customer responses using CRM tools, and collaborating with internal departments for seamless client servicing. It is essential to stay updated on travel industry trends, airline deals, and travel regulations. To excel in this role, you must possess excellent verbal communication skills in English, with knowledge of Hindi being advantageous. Strong interpersonal and customer service skills, the ability to work under pressure and meet targets, and a good understanding of travel products such as flights, hotels, packages, and visas are necessary. Proficiency in basic computer applications and CRM tools is also required. Preferred qualifications include prior experience in sales or telecalling roles within travel agencies or tour operators, as well as knowledge of GDS systems like Amadeus and Galileo. The salary offered is competitive, based on experience, with additional incentives. The job follows a full-time schedule from Monday to Saturday during day shifts. If you meet the requirements and are interested in this opportunity, please send your updated resume to highway2holidaytrips@gmail.com with the subject line "Application for Telecaller - Travel Industry (B2B)." This is a full-time, permanent position suitable for individuals currently located in Gurugram or willing to relocate. Experience of 1 year in B2B is mandatory, along with proficiency in Hindi and English languages. The work location is in person, and the job offers performance bonuses in addition to the base salary.,