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2.0 - 6.0 years
0 Lacs
kozhikode, kerala
On-site
You will be joining SkyBook Global, a leading Travel BPO company based in Kozhikode, specializing in Travel Outsourcing and Consulting Services. Your role as a Visa Processing and Documentation Executive will involve guiding customers through visa application procedures, liaising with embassies/consulates, managing travel documentation, and ensuring a seamless visa process. Additionally, you will handle international and domestic travel documentation requirements and provide vital support to the travel operations team. Your responsibilities will include assisting clients with visa documentation for various countries, collaborating with embassies/consulates for timely submissions, addressing product queries to facilitate travel-related sales, staying updated on visa regulations and travel documentation processes, ensuring operational smoothness through internal and external teamwork, and aiding in hotel bookings, flight arrangements, and other travel services. To excel in this role, you must have prior experience in a similar position in the GCC region, possess extensive knowledge of domestic and international travel destinations, be proficient in GDS systems like Amadeus/Galileo and hotel booking platforms, demonstrate strong skills in Microsoft Office and general computer operations, be willing to work according to GCC time zones, and exhibit a collaborative mindset with a keenness for learning, performing, and advancing in your career. This is a full-time, permanent position with a day and morning shift schedule. The job requires at least 2 years of experience in visa filing and is based in Kozhikode, Kerala, with in-person work location.,
Posted 16 hours ago
1.0 - 5.0 years
0 - 0 Lacs
punjab
On-site
You are invited to join our team as a Flight Sales Agent / Travel Sales Agent in the PPC Process based in Mohali. This is a full-time, permanent position with a salary range of 30,000 - 55,000 per month along with high incentives. As a Travel Sales Agent, your primary responsibility will be to handle inbound PPC leads and effectively sell flight tickets to US-based customers. To excel in this role, we are looking for individuals with a minimum of 1-year experience in international travel sales, preferably in the US market. Proficiency in GDS systems such as Amadeus or Galileo is essential, along with strong English communication skills. Moreover, you should be willing to work in US business hours to ensure seamless customer service. In addition to the competitive salary, this position offers various benefits including paid sick time, paid time off, and Provident Fund. The work schedule involves night shifts, rotational shifts, and US shifts, providing flexibility to accommodate different preferences. Performance bonuses and yearly bonuses are also part of the package, recognizing and rewarding your hard work. If you meet the requirements and are ready to take on this exciting opportunity, don't hesitate to apply now. For further inquiries or to submit your application, please contact HR Mudit at 82796 11820. Join us in person at our work location to embark on a rewarding career in travel sales.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
jaipur, rajasthan
On-site
As a Travel Sales Consultant specializing in the UK and US markets, you will handle inbound inquiries from customers seeking to book vacations, flights, accommodations, and other travel services. Your primary responsibility is to understand the travel preferences of clients, offer personalized recommendations, and convert inquiries into bookings to meet sales objectives. You will be expected to: - Manage inbound sales calls from UK and US clients related to travel services. - Comprehend customer requirements and suggest suitable travel solutions such as flights, hotels, tours, and travel insurance. - Deliver exceptional customer service by addressing queries, proposing itineraries, and resolving booking-related issues. - Upsell travel packages and additional services like car rentals and special tours to enhance booking value. - Secure bookings by effectively following up on leads and closing sales. - Achieve and surpass sales targets while upholding a high level of customer satisfaction. - Stay informed about travel trends, regulations, and new offerings in the UK and US travel markets. - Aid customers with travel documentation and visa needs when necessary. Key Qualifications: - Previous experience in travel sales or a similar customer service position (at least 2 years preferred). - Profound knowledge of the UK and US travel markets and destinations. - Exceptional communication skills to engage with clients professionally through phone calls and emails. - Proficiency in closing sales without compromising customer trust and contentment. - Familiarity with GDS systems like Amadeus and Sabre is advantageous. - Sales-oriented mindset and the ability to work towards defined objectives. - Strong problem-solving abilities and quick thinking skills.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
As a Travel Consultant at Airbeas Travel UK Ltd, you will be responsible for managing Meta platforms such as Skyscanner and Dealchecker to optimize travel deals and packages. Your primary focus will be on driving sales, managing bookings, and ensuring customer satisfaction by providing the best travel options available. Your key responsibilities will include working closely with Meta platforms to list travel packages and flights, handling customer inquiries and bookings efficiently, and analyzing performance metrics to maximize conversions. You will collaborate with marketing and pricing teams to ensure competitive fare visibility and attractive deals on Meta platforms. Building and maintaining client relationships, providing expert travel advice, and staying updated on travel trends and Meta search engines will also be part of your role. To excel in this position, you should have at least 3 years of experience in the travel industry, with a specific focus on Meta platforms like Skyscanner and Dealchecker. Proficiency in using Meta search engines, understanding pricing strategies, and excellent communication and customer service skills are essential. An analytical mindset, the ability to work independently and as part of a team, and knowledge of UK and international travel markets will be advantageous. Familiarity with GDS systems and a sales-oriented mindset with a proven track record of meeting targets are also preferred. Join our dynamic team at Airbeas Travel UK Ltd and be part of a journey to help travelers explore the world through unbeatable deals and exceptional customer service.,
Posted 3 days ago
0.0 - 1.0 years
0 - 1 Lacs
Pune, Lower Parel, Dadar
Work from Office
Key Responsibilities(Air Ticketing): 1. Understand the client requirement, coordinate with them and issue the best airfares 2. Search and compare airfares using GDS systems 3. Book, block, and issue domestic and international air tickets 4. Reconfirm bookings, handle cancellations, reissues, refunds, and itinerary changes 5. Coordinate with airlines for fare rules, flight schedules, and special service requests (SSRs) 6. Assist clients via calls and emails, providing fare options, ticketing support, and travel advice 7. Ensure accuracy in passenger details and ticketing documentation 8. Maintain updated records of all bookings and transactions 9. Work closely with the sales and customer service teams to ensure seamless travel planning. Good knowledge of airline rules, ticketing policies, and global travel norms. Strong communication and client handling skills. Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment. Detail-oriented with strong problem-solving and decision-making skills. A team player who can also take ownership and work independently when needed. Bachelor's degree in Travel & Tourism, Hospitality, Business, or a related field. Communication skill, Product/Service Knowledge, Relationship Building
Posted 4 days ago
1.0 - 5.0 years
0 - 0 Lacs
faridabad
On-site
Required Skills & Qualifications: Fluent in English (written & verbal) with strong communication skills. Proficiency in at least one GDS (Sabre, Amadeus, or Travelport) certification is a plus. 3+ years of hands-on experience in airline reservations, ticketing, and refunds/exchanges. Strong attention to detail and ability to work in a fast-paced environment. Customer-focused mindset with problem-solving skills. Shift time - 6.30PM to 3.30 AM Salary upto 55 k CONTACT FATIMA via whatsapp - 9990683423
Posted 4 days ago
2.0 - 6.0 years
0 Lacs
andhra pradesh
On-site
As a CX Agent, you will be responsible for managing B2B (Agency or Corporate) clients, demonstrating excellent teamwork and communication skills. You will need to exhibit effective Telephone and Email etiquettes, while being a quick learner in understanding product functionality and troubleshooting techniques. Proficiency in Travel Technology including computer reservations systems (CRS), GDS systems like Amadeus and Galileo is essential. Fluency in English and Hindi is required, and knowledge of additional languages is an advantage. Your exemplary customer service skills will be crucial in presenting, persuading, and communicating effectively with clients. Knowledge about Visa, Train/Bus, Cabs, Packages, TC areas, Airline code, City code, and Type of fares will be beneficial. Understanding timely travel restrictions and possessing IATA certification will be advantageous. You should be willing to work in shifts and maintain strong client relationships by providing support, information, and guidance. As a CX Agent, your responsibilities will include handling inbound and outbound calls, addressing guest queries within defined TAT, responding to guest emails and feedback promptly, and clearing backend queues for manual processing. Building and maintaining relationships with frequent bookers, passengers, and travel coordinators is essential. Adhering to SLAs, escalating calls when necessary, and providing top-notch customer service for bookings, ticket cancellations, reissuances, and issuances via telephone and email are key duties. You will play a role in creating process guidelines, updating reports, identifying automation opportunities, determining root causes for customer issues, and collaborating with internal support teams. Your role will also involve suggesting suitable travel options based on clients" needs. The ideal candidate for this position should hold a Graduate/Diploma in Travel & Tourism or be IATA certified. Previous experience in the Travel Industry, including OTAs, B2B Consolidator, Airlines, Travel Agency, or Corporate Travel Desk, is preferred. This is a full-time position that requires working in person at the designated location.,
Posted 4 days ago
1.0 - 5.0 years
0 - 0 Lacs
pune, maharashtra
On-site
We are currently looking for a Flight Sales Agent to join our team at PCM Worldwide Flights Pvt. Ltd. located in Pune. This is a full-time, permanent position offering a salary range of 25,000 to 60,000 per month along with attractive incentives. As a Flight Sales Agent, your main responsibility will be to handle inbound US PPC leads and effectively sell flight tickets to customers based in the US. We are seeking individuals who are passionate about sales and customer service to be a part of our high-energy travel sales team. Ideal candidates for this position would have at least 1 year of experience in international flight sales, with a preference for the US market. However, freshers with exceptional communication skills and a strong interest in travel sales are also encouraged to apply. Knowledge of GDS systems such as Amadeus or Galileo would be considered a plus. It is essential that candidates are comfortable working in US business hours and possess strong English communication skills. If you meet these qualifications and are eager to kickstart your career in travel sales with a global brand, we want you to be a part of our team. To apply for this exciting opportunity, please contact HR Bharti at +91 98186 59676. Don't miss the chance to embark on a rewarding career in flight sales with PCM Worldwide Flights Pvt. Ltd. in Pune. Join us now and become a valuable member of our team dedicated to providing exceptional service to our US-based customers. #FlightSalesJobs #TravelCareers #PuneJobs #FresherJobs #USProcess #PCMWorldwide #NowHiring #SalesJobs #VimanNagarHiring,
Posted 1 week ago
1.0 - 3.0 years
0 - 0 Lacs
gurugram
On-site
Minimum 6 MONTHS RELEVANT experience in the travel domain (International BPO) No cce. Background No domestic exp Salary - hike on last drawn Cab & meal provided 5 days working Contact Fatima: 9990683423
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
As a Process Trainer in the Travel Sales industry, located in Gurgaon and working in a US Shift with a salary of up to 70,000 per month, your main responsibility will be to train new travel sales batches on industry best practices, sales techniques, and customer handling. You will develop and deliver training modules on US travel sales, covering airline ticketing, destination knowledge, and sales strategies. Role-playing exercises and mock sales calls will be conducted to enhance trainees" confidence and effectiveness. Monitoring trainee performance and providing constructive feedback for improvement are essential tasks. It is important to stay updated with US travel regulations, trends, and booking platforms and collaborate with sales managers to align training with business goals. Ensuring trainees meet sales targets and maintain high-quality customer interactions will also be part of your role. To excel in this position, you must have strong expertise in US travel sales and sales conversion techniques, along with the ability to motivate and mentor new hires for high performance. Excellent presentation and communication skills are a must, as well as experience in handling objections and closing sales. Knowledge of GDS systems such as Amadeus and Sabre would be advantageous. This is a full-time, permanent position with benefits including health insurance, provident fund, and a performance bonus. The work schedule involves night shifts and US shifts. As part of the application process, you will be asked if you have current experience in the international travel industry as a process trainer and if you are available for immediate joining. The work location is in person.,
Posted 1 week ago
2.0 - 6.0 years
2 - 6 Lacs
Noida, Uttar Pradesh, India
On-site
Job Summary : We are seeking a highly motivated and experienced Team Lead/Junior Manager to manage a team of Customer Experience Specialists within our Flights Line of Business. The ideal candidate will have a strong understanding of the flight/travel industry especially on GDS (Amadeus & Travelport), excellent analytical skills, and proven people management abilities. This role is critical in ensuring a seamless and positive experience for our customers booking flights through our platform. Responsibilities : Team Management : Supervise, coach, and mentor a team of Customer Experience Specialists [Team of 15 Members]. Conduct regular performance reviews, identify training needs, and create development plans for team members. Monitor team performance against key metrics (e.g., resolution time, customer satisfaction scores, first call resolution). Manage team schedules and ensure adequate staffing levels to meet customer demand. Foster a positive and collaborative team environment. Customer Experience : Ensure the team provides exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries. Identify and address trends in customer complaints and feedback. Proactively identify opportunities to improve the customer experience. Operational Excellence : Monitor key performance indicators (KPIs) and identify areas for improvement in operational efficiency. Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Reporting and Analysis : Prepare regular reports on team performance and customer experience metrics. Analyse data to identify trends and insights that can be used to improve customer service and operational efficiency. Use data to make informed decisions about resource allocation and process improvements. Qualifications : Bachelors degree in a related field preferred. Minimum of 3-4 years of experience in customer service, preferably in the flight/travel industry. Proven experience in managing and leading a team. Sound knowledge of flight/travel terminology, processes, and GDS systems (e.g., Amadeus, Sabre, Galileo). Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple priorities. Proficiency in using CRM software and other customer service tools. Strong customer focus and a passion for delivering exceptional customer service. Preferred Qualifications : Experience with Amadeus/Travelport is a must. Knowledge of Microsoft Office (Excel, PowerPoint) and Google tools. Familiarity with customer satisfaction metrics and measurement methodologies like Service level Adherence, Re-open rate, FCR, FRT, CSAT, and Escalation rate.
Posted 1 week ago
3.0 - 4.0 years
3 - 4 Lacs
Noida, Uttar Pradesh, India
On-site
Team Management: Supervise, coach, and mentor a team of Customer Experience Specialists [Team of 15 Members]. Conduct regular performance reviews, identify training needs, and create development plans for team members. Monitor team performance against key metrics (e.g., resolution time, customer satisfaction scores, first call resolution). Manage team schedules and ensure adequate staffing levels to meet customer demand. Foster a positive and collaborative team environment. Customer Experience: Ensure the team provides exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries. Identify and address trends in customer complaints and feedback. Proactively identify opportunities to improve the customer experience. Operational Excellence: Monitor key performance indicators (KPIs) and identify areas for improvement in operational efficiency. Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Reporting and Analysis: Prepare regular reports on team performance and customer experience metrics. Analyse data to identify trends and insights that can be used to improve customer service and operational efficiency. Use data to make informed decisions about resource allocation and process improvements. Qualifications: Bachelor's degree in a related field preferred. Minimum of 3-4 years of experience in customer service, preferably in the flight/travel industry. Proven experience in managing and leading a team. Sound knowledge of flight/travel terminology, processes, and GDS systems (e.g., Amadeus, Sabre, Galileo). Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple priorities. Proficiency in using CRM software and other customer service tools. Strong customer focus and a passion for delivering exceptional customer service. Preferred Qualifications: Experience with Amadeus/Travelport is a must. Knowledge of Microsoft Office (Excel, PowerPoint) and Google tools. Familiarity with customer satisfaction metrics and measurement methodologies like Service level Adherence, Re-open rate, FCR, FRT, CSAT and Escalation rate.
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
We are seeking a Travel Agent who is enthusiastic about exploring new destinations and cultures. As a Travel Agent, you will be responsible for organizing travel arrangements for both business and leisure purposes, as well as offering a variety of tourism-related services and packaged tours. It is essential to have prior experience in the travel industry to excel in this role. The ideal candidate should possess excellent proficiency in computer reservations systems, Global Distribution Systems (GDS), and online booking platforms. Fluency in English is a requirement for effective communication with clients and partners. You must demonstrate the ability to engage with customers, convey information clearly, and negotiate travel packages successfully. A solid understanding of current domestic and international travel trends is crucial for this position. A degree in Hospitality, Travel, Tourism, Business, or a related field is preferred. Moreover, personal travel experience will be considered advantageous in providing insightful recommendations and personalized service to clients. This is a Full-time position with a Day shift schedule and the opportunity for a yearly bonus. The work location is on-site, where you will have the chance to interact with clients face-to-face and create memorable travel experiences for them.,
Posted 1 week ago
0.0 years
1 - 3 Lacs
Silchar, Assam, India
On-site
Description We are seeking a motivated and enthusiastic Air Ticketing Executive to join our team. This is an entry-level position ideal for freshers who are passionate about the travel industry and eager to learn the ticketing processes. Assam Guwahati Airport needs Air-Ticketing Officer Passport Checking Officer 10th & 12th pass freshers Can Apply. DIRECT HR CALL (7635923784) Send Resume to on this WhatsApp number-7635923784 Responsibilities Assist customers in booking airline tickets and managing their travel itineraries. Provide information about flight schedules, fares, and travel policies. Handle ticketing and rebooking for customers as per their requests. Resolve customer queries and complaints regarding ticketing and travel arrangements. Coordinate with airlines and travel partners to ensure smooth operations. Skills and Qualifications Strong communication and interpersonal skills. Basic knowledge of airline ticketing systems and processes. Proficiency in MS Office (Excel, Word, Outlook). Customer service orientation with a problem-solving attitude. Ability to work in a fast-paced environment and manage multiple tasks DIRECT HR CALL (7635923784) Send Resume to on this WhatsApp number-7635923784
Posted 2 weeks ago
1.0 - 3.0 years
0 - 0 Lacs
noida, delhi, gurugram
On-site
Minimum 9 months experience in any international travel sales process. PPC OR META calls 5 days working Rotational shifts Salary - 50-70k depends on experience plus incentives Contact Fatima: 9990683423
Posted 2 weeks ago
0.0 - 3.0 years
0 - 0 Lacs
pune, maharashtra
On-site
You are invited to join our team as a Flight Sales Agent for the US PPC Process at PCM Worldwide Flights Pvt. Ltd. located in Pune. This is a full-time, permanent position with a salary ranging from 15,000 to 35,000 per month along with attractive incentives. As a Flight Sales Agent, your primary responsibility will be to handle inbound US PPC leads and effectively sell flight tickets to US-based customers. We are looking for individuals who are passionate about sales and providing exceptional customer service. Whether you are an experienced candidate with at least 1 year in international flight sales, particularly in the US market, or a fresher with outstanding communication skills and a keen interest in travel sales, we welcome you to apply. Knowledge of GDS systems such as Amadeus or Galileo would be an advantage. It is essential that you are comfortable working during US business hours and possess strong English communication skills. To apply for this exciting opportunity, please contact our HR representative Bharti at +91 98186 59676. Take the first step towards building a successful career in travel sales with a globally recognized brand. This role offers various benefits including paid sick time, paid time off, and Provident Fund. The work schedule may involve fixed shifts, night shifts, rotational shifts, or US shifts, and a performance bonus is also provided. If you are looking to kickstart your career in flight sales and be a part of a dynamic team, apply now and become a part of our exciting journey!,
Posted 2 weeks ago
0.0 - 4.0 years
0 - 0 Lacs
mumbai city
On-site
International BPO Hiring Multiple Voice & Blended Processes Locations: Malad Shifts: 24x7 Work Mode: 5 Days Working, 2 Rotational Offs Apply Now Call/WhatsApp: 7208530311 Open Positions: GRADUATES+ NON AIRLINES EXPERIENCED: 24K FOR AIRLINES EXPERIENCED: 31K inhand Need immediate joiners Interested Apply Now! Apply Now Call/WhatsApp: Melissa: 7208530311 Email: Vibrantzz.melissa@gmail.com
Posted 2 weeks ago
0.0 - 3.0 years
0 - 0 Lacs
pune, maharashtra
On-site
You are invited to join the high-energy travel sales team at PCM Worldwide Flights Pvt. Ltd., located at Office 819/820, A Wing, 8th Floor, Nyati Empress, Next to Baker Gauges India Pvt. Ltd., Viman Nagar, Pune 411014. This is a full-time, permanent position with a salary range of 15,000 - 35,000/month plus attractive incentives. As a Flight Sales Agent for the US PPC process, your primary responsibility will be to handle inbound US PPC leads and effectively sell flight tickets to US-based customers. We are looking for individuals who are passionate about sales and providing exceptional customer service. We welcome applications from experienced candidates with at least 1 year of experience in international flight sales, particularly in the US market. Freshers with outstanding communication skills and a strong interest in travel sales are also encouraged to apply. Knowledge of GDS systems such as Amadeus/Galileo would be advantageous. It is essential to be comfortable working in US business hours and possess excellent English communication skills. This role offers the opportunity to kickstart your travel sales career with a global brand. If you are ready to take on this exciting challenge, please apply now or contact HR Bharti at +91 98186 59676. Benefits of this position include paid sick time, paid time off, and Provident Fund. The work schedule may involve fixed shifts, night shifts, rotational shifts, or US shifts, and a performance bonus is also provided. Don't miss this opportunity to be a part of our dynamic team and explore a rewarding career in the travel industry! #FlightSalesJobs #TravelCareers #PuneJobs #FresherJobs #USProcess #PCMWorldwide #NowHiring #SalesJobs #VimanNagarHiring,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
kottayam, kerala
On-site
As a Travel Consultant at Masaco Global located in Changassery, Kottayam, you will play a crucial role in delivering personalized travel services to our clients. Your primary responsibilities will include meticulously planning, coordinating, and booking travel itineraries, ensuring exceptional customer service is provided throughout the process. Your responsibilities will encompass crafting detailed travel plans that encompass flights, accommodations, and activities tailored to each client's preferences. By offering personalized travel recommendations and advice, you will assist clients in making informed decisions. Additionally, you will be responsible for booking travel arrangements, making necessary adjustments when required, and nurturing client relationships by delivering top-tier customer service. To thrive in this role, you should stay abreast of industry trends, travel regulations, and supplier information. Meeting and surpassing sales targets and revenue goals will be essential aspects of your performance. You must possess at least 2 years of experience in the travel industry, with a preference for prior experience in a travel consulting capacity. A robust understanding of travel destinations, suppliers, and industry regulations is necessary, along with exceptional communication and customer service skills. Your ability to excel in a fast-paced environment, adhere to deadlines, and proficiency in travel software and technology, particularly GDS systems, are crucial requirements. While a high school diploma or equivalent is mandatory, a degree in hospitality, tourism, or a related field is advantageous. In return, we offer a competitive salary and benefits package, along with opportunities for professional development and training within our dynamic and growing company. You will be a part of a collaborative and supportive team environment that values your contributions. The position is full-time, based on-site, with benefits including cell phone reimbursement, health insurance, paid sick time, a performance bonus, and a yearly bonus. If you are ready to embark on this exciting journey with us, submit your application by the deadline of 25/03/2025, with an expected start date of 01/04/2025. Join us in shaping exceptional travel experiences for our clients while growing your career in the travel industry.,
Posted 2 weeks ago
1.0 - 4.0 years
2 - 5 Lacs
Bengaluru, Karnataka, India
On-site
Utthunga is seeking a skilled and experienced Travel Desk Executive to manage and coordinate both domestic and international (global) travel requirements for our employees. The ideal candidate will be responsible for end-to-end travel coordination, ensuring cost-effectiveness, efficiency, and compliance with company policies, thereby providing seamless travel support to our workforce. Key Responsibilities Handle end-to-end travel arrangements for employees, including flights, hotels, ground transportation, and visa processing for both domestic and international travel. Book and manage travel itineraries ensuring alignment with company travel policies and budget guidelines. Negotiate with airlines, hotels, and travel agencies to secure the best rates and services. Provide timely and accurate travel information and assistance to employees before, during, and after their trips. Process travel requests , obtain necessary approvals, and manage expense reconciliation related to travel. Maintain comprehensive records of all travel bookings, expenditures, and employee travel profiles. Address and resolve any travel-related issues or emergencies that may arise (e.g., flight delays, cancellations, re-bookings). Ensure compliance with company travel policies and procedures, as well as relevant visa and immigration regulations. Generate regular reports on travel expenses, cost savings, and travel patterns. Stay updated on travel industry trends, tools, and best practices. Required Skills & Qualifications Proven experience as a Travel Desk Executive or similar role, with exposure to both domestic and international travel. Strong knowledge of travel booking platforms, GDS systems (e.g., Amadeus, Sabre, Galileo) is highly preferred. Excellent negotiation and vendor management skills . Exceptional organizational and time management abilities , with a keen eye for detail. Strong problem-solving skills and ability to handle unexpected situations calmly and efficiently. Excellent verbal and written communication skills to interact with employees, vendors, and stakeholders globally. Proficiency in MS Office Suite (Word, Excel, Outlook). Ability to work independently and as part of a team in a fast-paced environment. Bachelor's degree or equivalent practical experience.
Posted 3 weeks ago
0.0 - 5.0 years
0 - 4 Lacs
Bengaluru, Karnataka, India
On-site
We are seeking a detail-oriented individual for the AIR Ticketing Process position in India. The ideal candidate will be responsible for managing airline ticketing inquiries, processing bookings and cancellations, and providing exceptional customer service to travelers. Responsibilities Handle ticketing queries from customers via phone and email. Process bookings, cancellations, and refunds for airline tickets. Assist customers with travel itineraries and provide information on flight schedules. Maintain accurate records of ticketing transactions and customer interactions. Collaborate with team members to improve service delivery and efficiency. Stay updated on airline policies, fare rules, and travel regulations. Skills and Qualifications Proficiency in GDS systems (e.g., Amadeus, Sabre, Galileo) for ticketing purposes. Strong understanding of airline ticketing rules and fare structures. Excellent communication skills, both verbal and written. Customer service orientation with a problem-solving mindset. Ability to work in a fast-paced environment and manage multiple tasks effectively. Familiarity with Microsoft Office Suite (Word, Excel, Outlook).
Posted 3 weeks ago
1.0 - 10.0 years
2 - 6 Lacs
Thane, Maharashtra, India
On-site
Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir
Posted 1 month ago
1.0 - 10.0 years
2 - 6 Lacs
Thane, Maharashtra, India
On-site
Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir
Posted 1 month ago
1.0 - 10.0 years
2 - 6 Lacs
Thane, Maharashtra, India
On-site
Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir
Posted 1 month ago
1.0 - 10.0 years
2 - 6 Lacs
Thane, Maharashtra, India
On-site
Hiring For Airline process (Travel Consultant) Location : Malad / Airoli 5 days Working (Rotational Shift) Blended Process Salary : 32k to 42k In hand + 50k Joining Bonus 1+ years of experience in Travel Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir
Posted 1 month ago
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