Job Description

Job Title: Telecaller – IT Services Location: Pune Job Type: Full-Time Experience: 0–2 years (Freshers Welcome) Industry: IT Services / Software Solutions Salary: ₹15,000 – ₹20,000 per month + Incentives Job Summary: We are hiring an enthusiastic and results-driven Telecaller to join our IT Services team. You will be responsible for reaching out to potential clients, promoting our IT solutions, and generating qualified leads for the sales team. This is a great opportunity to enter the technology domain and grow your career in IT sales. Key Responsibilities: Make outbound calls to potential customers to explain IT services and solutions Generate leads and schedule appointments for the sales team Maintain a database of customer contacts and follow-up regularly Clearly communicate value propositions and address client queries Track and update call details and lead status in the CRM system Collaborate with marketing and sales departments for campaign success Achieve daily, weekly, and monthly targets for calls and leads Required Skills: Strong verbal communication skills in English and [insert regional language, if applicable] Confident and persuasive with a customer-first attitude Basic understanding of IT services like software, cloud, or support services Good listening skills and ability to identify client needs Familiarity with CRM tools is an advantage Self-motivated, goal-oriented, and eager to learn Qualifications: Minimum: 12th pass; Graduation preferred Prior experience in telecalling, telesales, or customer service is a plus Freshers with good communication skills are encouraged to apply Perks & Benefits: Fixed salary ₹15,000 – ₹20,000 per month based on experience Attractive performance-based incentives Training and mentoring provided Opportunity to build a career in the IT industry Friendly work environment and supportive team Show more Show less