TeleCaller

Company Description

GOEZ Agency is a cutting-edge digital marketing firm focused on helping businesses thrive in the online world. We specialize in social media management, targeted Google and Meta advertising, and a variety of media services such as video production and graphic design. Our team combines creativity with strategic thinking to deliver innovative solutions tailored to our clients' needs. GOEZ prides itself on its experienced team, client-centered approach, and commitment to delivering measurable results. Located in Surat, we strive to empower businesses to stand out in today's digital landscape.

Role Description

This is a full-time, on-site role for a TeleCaller based in Surat. The TeleCaller will be responsible for engaging with clients over the phone, addressing inquiries, and providing information about our services. The role involves maintaining a database of customer interactions, generating leads, following up on potential clients, and ensuring excellent communication to build strong client relationships. The candidate must contribute to achieving sales and outreach goals while representing GOEZ with professionalism and enthusiasm.

Qualifications

• Strong communication and interpersonal skills, especially in engaging with clients over the phone.
• Proficiency in lead generation, follow-ups, and maintaining organized client records.
• Basic knowledge of digital marketing, including Google and Meta platforms, is an advantage.
• Ability to work with CRM tools, databases, and call management systems.
• Self-motivated, goal-oriented, and able to excel in a target-driven role.
• Prior experience in telecalling, customer service, or a related role is a plus.
• Fluency in English, Hindi, or regional languages (as applicable).
• Minimum educational qualification: High school diploma; a degree in Marketing, Business, or a related field is preferred.