Telecaller Executive

Company Description

SNMR CLOUD SERVICES PRIVATE LIMITED, established in 2019, is a leading provider of comprehensive information technology solutions. Pioneered by experienced professionals, SNMRGROUP offers top-quality service both in India and overseas, with a customer-friendly approach. Our team of experts excels in Cloud, Hardware, and Software Solutions, consistently delivering unparalleled expertise to meet and exceed client requirements.

Role Description

This is a full-time on-site role for a Telecaller Executive located in Ranchi. The Telecaller Executive will be responsible for making outbound calls to potential and existing customers, handling inquiries, providing information, and resolving any issues or concerns. The role requires maintaining accurate records of interactions, following up on leads, and achieving set targets and goals.

Qualifications

• Excellent communication and interpersonal skills
• Proficient in handling customer inquiries and providing effective solutions
• Ability to maintain accurate records of customer interactions
• Prior experience in telecalling or a similar role is preferred
• Strong organizational and time-management skills
• Basic knowledge of computer and telecommunication systems