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For Employers

Telecaller Executive

Nilachal Credit Management Private Limited

2 - 6 years

0 Lacs

kolkata west bengal

Posted:1 day ago| Platform: Shine logo

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Skills Required

debt recovery customer service ms office databases communication interpersonal skills negotiation persuasion

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Telecaller Executive, you will play a crucial role in addressing incoming calls and assisting customers with inquiries related to debt recovery loans. Your main responsibility will be to keep track of customers to identify outstanding debts and provide prompt solutions to their concerns. Key Responsibilities: - Address incoming calls and assist customers with inquiries related to debt recovery loans - Keep track of customers to identify outstanding debts - Provide prompt solutions to customers" concerns Qualifications Required: - Experience working under targets and tight deadlines - Good understanding of relevant legal requirements - Proficiency in MS Office and databases - Excellent communication and interpersonal skills - Ability to negotiate and persuade effectively - Maintaining a polite and compassionate demeanor - High school diploma preferred, relevant experience and skills will also be considered,

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Telecaller Executive