Telecaller Executive - Night Shift (U.S. - IT Recruiting Sales)

Join us as an International Inbound & Outbound Process Executive in the rapidly expanding IT services market. As the global demand for IT solutions continues to grow, this role offers an exciting opportunity to be at the forefront of industry growth. We are seeking enthusiastic individuals, including freshers, who are eager to build a career in this dynamic field.You will be responsible for managing international client interactions, delivering exceptional IT services, and contributing to our companys success. Key Responsibilities: Handle inbound calls from international clients, providing timely and accurate information. Make outbound calls to prospective clients, introducing them to our services and addressing their needs. Build and maintain strong client relationships through regular communication and follow-ups. Resolve customer inquiries and issues efficiently, ensuring a high level of customer satisfaction. Update and maintain customer records in the XML sheet. Collaborate with the sales and support teams to ensure seamless customer experiences. Stay updated on company products, services, and industry trends to provide informed responses to clients. Work in compliance with company policies and procedures, maintaining the confidentiality of client information. Requirements: Freshers or individuals with up to 0-3 years of experience in international customer service, sales, or a related field. A strong interest in the IT services industry, with a willingness to learn and grow. Excellent verbal and written communication skills in English. Strong interpersonal skills with the ability to build rapport with international clients. Ability to work in night shifts and adapt to different time zones. Proficient in using CRM software and MS Office applications. Strong problem-solving skills and the ability to think on your feet. High level of attention to detail and organizational skills. Ability to work independently as well as in a team. Perks and Benefits: Attractive Incentive Plans: We offer competitive and rewarding incentive programs to recognize your hard work and dedication. Night Shift Only: Enjoy the flexibility of working exclusively during night shifts, perfect for those who prefer a nighttime schedule. Open to Freshers: We welcome fresh graduates and entry-level candidates to apply, offering a great opportunity to kickstart your career. Education and Experience: High school diploma or equivalent (Bachelor's degree preferred). 0-3 years of experience in international customer service, sales, or a related field. Why Join Us? Competitive salary with performance-based incentives. Be part of a rapidly growing IT services company, with numerous opportunities for career advancement. Gain valuable experience in a thriving industry that offers long-term career prospects. Receive ongoing training and development to enhance your skills and knowledge in the IT sector. Opportunities for career growth and development. Friendly and supportive work environment that encourages innovation and growth.