Telecaller Executive

UBSS is hiring Tele caller Executives to join our growing team in Mohali. This role focuses on student referral management, lead follow-ups, and maintaining effective communication with students and agent networks. If you have excellent communication skills and are passionate about education, this is a great opportunity to grow your career with an international institution.

Key Responsibilities:

• Make outbound calls to existing and prospective students to explain the referral program.
• Follow up on leads received through student referrals, WhatsApp, social media, and agent sources.
• Encourage students to refer their peers and explain associated benefits/incentives.
• Maintain and update referral tracking sheets regularly for reporting and follow-up.
• Address basic queries related to UBSS courses, enrolment, or admission status.
• Coordinate with the admissions team to ensure smooth onboarding of referred students.
• Maintain professionalism and clear communication in all student and lead interactions.

Requirements:

• Strong communication skills in English, Hindi, and Punjabi.
• Prior experience in telecalling, counselling, or lead generation preferred.
• Good organisational skills and attention to detail in maintaining call records and follow-ups.
• Basic computer literacy (MS Excel, email, WhatsApp Web, Google Sheets).
• Positive attitude, confidence, and ability to engage students effectively.

Why Join UBSS?

• Work with a reputed Australian business school.
• Contribute to meaningful student engagement and growth.
• Stable, full-time office-based role with performance-linked incentives.
• Be part of a vibrant and goal-driven team.

Job Type: Full-time

Pay: ₹8,468.58 - ₹24,256.34 per month

Schedule:

• Day shift
• Fixed shift

Work Location: In person