Telecaller Executive

Job Description

UBSS is hiring Telecaller Executives to join our growing team in Mohali. This role focuses on student referral management , lead follow-ups, and maintaining effective communication with students and agent networks. If you have excellent communication skills and are passionate about education, this is a great opportunity to grow your career with an international institution. Key Responsibilities: Make outbound calls to existing and prospective students to explain the referral program . Follow up on leads received through student referrals , WhatsApp, social media, and agent sources. Encourage students to refer their peers and explain associated benefits/incentives. Maintain and update referral tracking sheets regularly for reporting and follow-up. Address basic queries related to UBSS courses, enrolment, or admission status. Coordinate with the admissions team to ensure smooth onboarding of referred students. Maintain professionalism and clear communication in all student and lead interactions. Requirements: Strong communication skills in English, Hindi, and Punjabi. Prior experience in telecalling, counselling, or lead generation preferred. Good organisational skills and attention to detail in maintaining call records and follow-ups. Basic computer literacy (MS Excel, email, WhatsApp Web, Google Sheets). Positive attitude, confidence, and ability to engage students effectively. Why Join UBSS? Work with a reputed Australian business school. Contribute to meaningful student engagement and growth. Stable, full-time office-based role with performance-linked incentives. Be part of a vibrant and goal-driven team. To Apply: Send your updated CV to: aakriti.mittal@ubss.edu.au Job Type: Full-time Pay: ₹8,468.58 - ₹24,256.34 per month Schedule: Day shift Fixed shift Work Location: In person