Telecaller Executive

0 - 2 years

1 - 4 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

job_details Brainz1 Techub | IT Company in Nagpur | Web Development & Software Solutions Qualifications: Roles & Responsibilities
  • Answer incoming calls and clearly explain the products and services offered by the company

  • Contact existing and potential customers using prepared scripts

  • Collect customer information and record relevant details accurately

  • Ask questions to understand customer requirements and provide suitable solutions

  • Resolve product- and service-related queries in a professional and timely manner

  • Record details of all calls, conversations, and sales transactions

  • Take and process product orders efficiently and courteously

  • Maintain and update the customer database regularly

  • Suggest suitable products/services based on customer needs

  • Work closely with the sales team to meet daily and monthly targets

    Requirements

    • High school diploma or equivalent

    • Proven experience as a Telecaller, Telemarketer, or similar sales/customer service role

    • Certification in sales or marketing is a plus

    • Excellent verbal and written communication skills

    • Strong interpersonal and negotiation abilities

    • Good organizational and multitasking skills

    • Ability to work independently and collaboratively in a team

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