Company Description ImpactHub Connect is India’s emerging work-as-a-service platform, enabling enterprises to scale their businesses through end-to-end management of core business functions. With a community of 200+ trained executives across India, we offer tech-driven solutions to optimize costs and drive profitability. Our services include content moderation, auditing, due diligence, new business development, and more. We also provide high-skill talent management through ImpactHub Connect Expert, helping enterprises hire and manage professional workers on a contractual basis. Our experienced workforce and managers ensure seamless operational processes for our clients. Role Description This is a full-time remote role for a Translator (English to Hindi). The Translator will be responsible for translating written content from English to Hindi, ensuring accurate use of terminology, and maintaining high levels of communication. Day-to-day tasks include translating documents, proofreading translations, and collaborating with other team members to ensure clarity and accuracy. This role requires a deep understanding of both English and Hindi languages, cultural context, and attention to detail to produce high-quality human translations. Qualifications Proficiency in both English and Hindi (reading, writing, and comprehension) Excellent communication and writing skills in Hindi Strong understanding of terminology and cultural nuances Attention to detail and accuracy in translations Ability to work independently and remotely Relevant qualifications in linguistics, translation studies, Hindi literature, or a related field Experience with translation software and tools is a plus (but not mandatory) Show more Show less

Responsibilities: Manage and update return data accurately in internal systems Handle return-related queries and escalations within defined timelines Coordinate with warehouse, logistics, and customer service for timely resolutions Maintain proper documentation and share daily/weekly MIS reports Ensure compliance with SOPs and return policies Requirements: Proficient in MS Excel (Pivot Tables a must) Strong communication and coordination skills Experience with case/return management tools preferred Knowledge of warehouse and return logistics Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Warehouse management: 1 year (Preferred) Complaint handling: 1 year (Preferred) Operations management: 1 year (Preferred) Location: Delhi, Delhi (Required) Work Location: In person

Responsibilities: Manage and update return data accurately in internal systems Handle return-related queries and escalations within defined timelines Coordinate with warehouse, logistics, and customer service for timely resolutions Maintain proper documentation and share daily/weekly MIS reports Ensure compliance with SOPs and return policies Requirements: Proficient in MS Excel (Pivot Tables a must) Strong communication and coordination skills Experience with case/return management tools preferred Knowledge of warehouse and return logistics Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Warehouse management: 1 year (Preferred) Complaint handling: 1 year (Preferred) Operations management: 1 year (Preferred) Location: Delhi, Delhi (Required) Work Location: In person

Responsibilities: Manage and update return data accurately in internal systems Handle return-related queries and escalations within defined timelines Coordinate with warehouse, logistics, and customer service for timely resolutions Maintain proper documentation and share daily/weekly MIS reports Ensure compliance with SOPs and return policies Requirements: Proficient in MS Excel (Pivot Tables a must) Strong communication and coordination skills Experience with case/return management tools preferred Knowledge of warehouse and return logistics Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Warehouse management: 1 year (Preferred) Complaint handling: 1 year (Preferred) Operations management: 1 year (Preferred) Location: Delhi, Delhi (Required) Work Location: In person

Company Description ImpactHub Connect is India's emerging work-as-a-service platform, helping enterprises manage and execute core business functions at scale through our community of 200+ trained executives across India. Our tech-driven solution enables enterprises to optimize costs and focus on profitability by handling recurring business functions such as content moderation, Localisation, auditing, new business development, and tele-calling. Our ImpactHub Connect Expert division specializes in hiring high-skill talent on a contractual basis. With a pool of experienced professionals and dedicated managers, we ensure a seamless experience for our clients. Key Responsibilities Accurately update and maintain daily return data within internal systems. Generate and track records of returns processed, including turnaround times and resolution outcomes. Address queries and manage escalations related to returns and complaints within defined SLAs. Document all return activities through Case Log and maintain formal communication via email. Collaborate with warehouse, logistics, and customer service teams for timely resolution of return cases. Ensure compliance with SOPs and internal return policy guidelines. Compile and distribute MIS reports related to returns on a daily and weekly basis. Identify patterns in returns and suggest process improvements for increased efficiency. Required Skills Proficiency in Microsoft Excel, particularly Pivot Tables. Familiarity with case management or return tracking tools. Strong coordination and issue resolution skills. Clear and professional written communication, especially via email. High attention to detail and ability to manage workload under pressure. Understanding of warehouse operations, return logistics, and inventory systems. Show more Show less