Telecaller Executive

Eegeebuild is looking for Telecaller Executive to join our dynamic team and embark on a rewarding career journey A Telecaller Executive is a customer service representative who makes outbound calls to potential or existing customers The primary responsibilities of a Telecaller Executive are:1 Contacting potential or existing customers through calls and explaining the products or services offered by the company 2 Gathering customer information and updating the company's database accordingly 3 Resolving customer complaints or inquiries in a professional manner 4 Achieving daily or weekly call targets 5 Recording call logs, customer interactions, and other relevant information 6 Following up with customers after the initial call to ensure customer satisfaction and resolve any remaining issues 7 Maintaining a professional and courteous manner while dealing with customers 8 Staying updated on the latest product and industry knowledge 9 Collaborating with other departments to resolve customer issues and improve customer experience The ideal candidate should possess strong communication and interpersonal skills, be able to work in a fast-paced environment, and have a customer-focused approach