Telecaller and backend team

Company Description

Money Grow Financial Services is an online resource dedicated to helping individuals find loans they may be eligible for based on their specific requirements. Our goal is to make it easier for citizens to access essential loan information. We encourage users to visit our platform for comprehensive loan requirement details, available at growthcapservices.com.

Role Description

This is a full-time on-site role for a Telecaller and Backend Team member based in New Delhi. The role involves handling inbound and outbound calls, assisting customers with loan-related queries, and following up on customer leads. Additionally, backend responsibilities include data entry, managing customer databases, and providing administrative support to ensure smooth operations. The position requires excellent communication skills, attention to detail, and the ability to work collaboratively with a team.

Qualifications

• Proficiency in handling inbound and outbound calls and customer service
• Strong data entry and database management skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a team environment
• Attention to detail and strong organizational skills
• Basic knowledge of loan and financial services is a plus
• Previous experience in a similar role is preferred
• Bachelor's degree in Business Administration, Finance, or a related field is beneficial