Tele Sales Executive

The Tele Sales Executive will be responsible for generating leads and converting them into qualified site visits through outbound calling. This role is critical for building initial customer relationships and supporting the overall sales pipeline for real estate projects, including residential plots, apartments, and commercial properties.

Key Responsibilities

• Outbound Calling:
• Call potential customers from the database or leads generated via marketing campaigns.
• Explain project details clearly and confidently over the phone.
• Lead Qualification:
• Understand the customer's needs, preferences, and buying readiness.
• Pre-screen and qualify leads for follow-up by the field sales or BDM team.
• Appointment & Site Visit Booking:
• Fix appointments and schedule site visits with interested prospects.
• Ensure follow-ups are done for no-shows and re-scheduling if needed.
• CRM & Record Keeping:
• Maintain daily call logs, follow-up records, and update lead status in CRM tools or Excel sheets.
• Share daily/weekly MIS reports with the sales manager.
• Coordination:
• Coordinate with the sales, marketing, and admin teams for smooth visitor experience.
• Track post-visit feedback and communicate it to the concerned teams.
• Follow-ups:
• Send WhatsApp messages, SMS, and emails as part of follow-up communication.

Key Skills & Competencies

• Excellent verbal communication skills in Hindi and English (local language a plus)
• Polite, confident, and persuasive tone over the phone
• Ability to handle rejections and objections professionally
• Basic knowledge of real estate is an added advantage
• Familiarity with CRM tools, WhatsApp Business, and Excel

Qualifications

• Education: 10+2 or Graduate in any discipline
• Experience: 1–3 years of telecalling experience (real estate preferred but not mandatory)

Performance Metrics

• Daily and monthly call volumes
• Number of qualified leads generated
• Number of site visits booked
• Conversion ratio of calls to visits
• Call quality and customer feedback

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Sohna, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Real estate sales: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person