Tele Counselor

Job Title: Tele Counselor

Company: SkillCircle
Location: Vashi, Navi Mumbai
Experience: 1–3 Years
Employment Type: Full-Time

About SkillCircle:

SkillCircle is a leading career transformation company focused on empowering individuals with future-ready skills in digital marketing, data analytics, and other professional domains.

Job Description:

We are looking for an energetic and persuasive Tele Counselor to join our team at the Vashi (Navi Mumbai) branch. The ideal candidate should have excellent communication skills, a passion for guiding students, and the ability to convert inquiries into center visits or admissions.

Key Responsibilities:

• Make outbound calls to potential students and explain the company’s courses and offerings.
• Counsel students on call regarding suitable career programs based on their interests and goals.
• Follow up with leads and encourage students to visit the center for further discussions.
• Maintain records of calls and follow-ups in the CRM system.
• Achieve daily/weekly targets related to calls, visits, and admissions.

Requirements:

• Experience: 1–3 years in tele-counseling, telesales, or a similar role.
• Strong communication and convincing skills.
• Ability to handle objections and maintain a positive attitude.
• Basic computer knowledge and experience with CRM tools preferred.
• Passion for the education/training industry.

Benefits:

• Competitive salary and incentives based on performance.
• Friendly and growth-oriented work environment.
• Opportunity to build a long-term career in the EdTech industry.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Education:

• Bachelor's (Required)

Experience:

• Academic counseling: 1 year (Required)

Location:

• Vashi, Navi Mumbai, Maharashtra (Required)

Work Location: In person