Tele Counselor

Job Title: Tele-Counselor

Location: GK-II, New Delhi
Company: DizitalAdda

About DizitalAdda:

DizitalAdda is a leading digital learning and upskilling platform, offering professional courses in Cybersecurity, AI, Digital Marketing, and more. We empower learners with hands-on training, live projects, and verified certifications to build successful careers in the digital era.

Job Overview:

We are seeking an enthusiastic and results-driven Tele-Counselor to join our team. The candidate will be responsible for handling inbound and outbound calls, counseling potential students, and guiding them towards suitable courses based on their career goals.

Key Responsibilities:

• Handle inbound and outbound calls to generate admissions and follow up with leads.
• Counsel potential students on available courses, career prospects, and enrollment process.
• Maintain accurate records of calls and lead status in CRM.
• Follow up with interested candidates to achieve enrollment targets.
• Coordinate with the marketing team for lead generation and conversions.
• Provide exceptional customer service and resolve basic queries of prospective learners.

Requirements:

• Proven experience as a Tele-Counselor, Telecaller, or Inside Sales Executive (EdTech preferred).
• Excellent communication and persuasion skills in English and Hindi.
• Ability to handle targets and work in a result-oriented environment.
• Basic computer and CRM knowledge.
• Minimum qualification: 12th Pass / Graduate preferred.

What We Offer:

• Competitive salary + performance incentives.
• Career growth opportunities in the EdTech industry.
• Training on digital courses and counseling techniques.
• Supportive and dynamic work environment.

If you’re passionate about helping learners shape their careers and are confident in your communication skills, we’d love to hear from you!

Apply Now: manshi@dizitaladda.com

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹30,000.00 per month

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Performance bonus

Work Location: In person

Expected Start Date: 01/08/2025