The Tele Counselor will be responsible for connecting with prospective students through inbound and outbound calls, providing accurate course information, and supporting the admissions process. The role also involves assisting senior counselors in closing admissions, coordinating with internal teams, and ensuring a smooth and professional student onboarding experience.

Key Responsibilities:

Make outbound calls and attend inbound inquiries to counsel prospective students.
Provide accurate information about courses, fees and admission procedures.
Support senior counselors in closing admissions and coordinate effectively to ensure lead conversion.
Follow up with leads through calls, messages, and emails to drive enrolments.
Maintain detailed and organised records of student interactions and call logs.
Meet monthly targets for follow-ups, enrolments, and conversions.
Coordinate with internal departments for student on boarding and documentation.
Ensure professionalism, confidentiality, and adherence to company policies in all communications.

Qualifications & Requirements:

· Education: Graduate in any discipline (Bachelor’s degree required).

· Experience: Freshers can Apply.

Excellent verbal communication and listening skills.
Ability to handle a high call volume and multitask efficiently.
Strong sales and persuasion skills with a customer-focused approach.
Proficiency in MS Office and familiarity with CRM tools preferred.
Team player with a positive attitude and target-driven mindset.

Job Type: Full-time

Pay: ₹15,000.00 - ₹17,000.00 per month

Work Location: In person

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Tele Counselor