Position Title : Customer Care Executive Location : Mansrover and Jagatpura Jaipur Reports To : Customer Care Executive Job Overview : A Customer Care Executive (CCE) is responsible for handling customer queries, resolving complaints, and ensuring a positive customer experience. The role involves direct interaction with customers, addressing their needs, and providing timely solutions. The CCE plays a critical part in maintaining customer satisfaction and fostering loyalty. Key Responsibilities : Customer Support : Answer customer inquiries through phone, email, or chat. Assist customers with product-related questions and provide detailed information regarding features, benefits, and usage. Issue Resolution : Effectively manage and resolve customer complaints, ensuring a high level of satisfaction. Handle product or service issues, process returns, exchanges, or refunds, as necessary. Customer Relationship Management : Maintain a positive relationship with customers by offering high-quality service. Handle customer feedback, queries, and suggestions, and escalate complex issues as needed. Order Assistance : Assist customers with placing orders, tracking shipments, and making changes to orders as needed. Ensure that order delivery and follow-up inquiries are handled efficiently. Documentation : Record customer interactions and transaction details in the system accurately. Maintain customer service records, including queries, complaints, and feedback. Promote Products and Services : Inform customers about additional products, services, or promotions. Upsell or cross-sell relevant products or services to customers when appropriate. Quality Assurance : Adhere to company policies and procedures while delivering customer service. Follow established protocols to handle escalations and ensure consistent service delivery. Team Collaboration : Work with other departments, including sales, technical support, and billing, to resolve customer issues. Participate in team meetings to share feedback, resolve challenges, and improve service quality. Customer Retention : Ensure customers’ needs are met, leading to long-term satisfaction and retention. Identify opportunities to enhance customer experience and improve service delivery. Performance Monitoring : Meet key performance indicators (KPIs), such as response time, resolution time, and customer satisfaction scores. Maintain a professional and courteous manner at all times, adhering to quality standards. Skills & Qualifications : Communication : Excellent verbal and written communication skills. Customer-Focused : Strong empathy and understanding of customer needs and concerns. Problem-Solving : Ability to think critically and resolve issues in a timely manner. Multitasking : Capable of handling multiple customer inquiries simultaneously. Attention to Detail : Accuracy in entering data, processing requests, and maintaining records. Tech-Savvy : Proficient with customer service software, CRM tools, and MS Office applications. Team Player : Ability to work collaboratively with colleagues across departments. Time Management : Efficiently manage time to meet customer expectations and organizational goals. Adaptability : Flexibility to handle various shifts and adjust to changing customer service needs. Education & Experience : Education : Minimum of high school diploma or equivalent; a bachelor’s degree is a plus. Experience : Prior experience in customer service, retail, or call center environments is advantageous but not mandatory. Work Environment : Ability to work in a fast-paced and customer-centric environment. Flexibility to work in shifts, including evenings, weekends, and holidays if required. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid time off Provident Fund Work from home Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person
Position Title : Customer Care Executive Location : Mansrover and Jagatpura Jaipur Reports To : Customer Care Executive Job Overview : A Customer Care Executive (CCE) is responsible for handling customer queries, resolving complaints, and ensuring a positive customer experience. The role involves direct interaction with customers, addressing their needs, and providing timely solutions. The CCE plays a critical part in maintaining customer satisfaction and fostering loyalty. Key Responsibilities : Customer Support : Answer customer inquiries through phone, email, or chat. Assist customers with product-related questions and provide detailed information regarding features, benefits, and usage. Issue Resolution : Effectively manage and resolve customer complaints, ensuring a high level of satisfaction. Handle product or service issues, process returns, exchanges, or refunds, as necessary. Customer Relationship Management : Maintain a positive relationship with customers by offering high-quality service. Handle customer feedback, queries, and suggestions, and escalate complex issues as needed. Order Assistance : Assist customers with placing orders, tracking shipments, and making changes to orders as needed. Ensure that order delivery and follow-up inquiries are handled efficiently. Documentation : Record customer interactions and transaction details in the system accurately. Maintain customer service records, including queries, complaints, and feedback. Promote Products and Services : Inform customers about additional products, services, or promotions. Upsell or cross-sell relevant products or services to customers when appropriate. Quality Assurance : Adhere to company policies and procedures while delivering customer service. Follow established protocols to handle escalations and ensure consistent service delivery. Team Collaboration : Work with other departments, including sales, technical support, and billing, to resolve customer issues. Participate in team meetings to share feedback, resolve challenges, and improve service quality. Customer Retention : Ensure customers’ needs are met, leading to long-term satisfaction and retention. Identify opportunities to enhance customer experience and improve service delivery. Performance Monitoring : Meet key performance indicators (KPIs), such as response time, resolution time, and customer satisfaction scores. Maintain a professional and courteous manner at all times, adhering to quality standards. Skills & Qualifications : Communication : Excellent verbal and written communication skills. Customer-Focused : Strong empathy and understanding of customer needs and concerns. Problem-Solving : Ability to think critically and resolve issues in a timely manner. Multitasking : Capable of handling multiple customer inquiries simultaneously. Attention to Detail : Accuracy in entering data, processing requests, and maintaining records. Tech-Savvy : Proficient with customer service software, CRM tools, and MS Office applications. Team Player : Ability to work collaboratively with colleagues across departments. Time Management : Efficiently manage time to meet customer expectations and organizational goals. Adaptability : Flexibility to handle various shifts and adjust to changing customer service needs. Education & Experience : Education : Minimum of high school diploma or equivalent; a bachelor’s degree is a plus. Experience : Prior experience in customer service, retail, or call center environments is advantageous but not mandatory. Work Environment : Ability to work in a fast-paced and customer-centric environment. Flexibility to work in shifts, including evenings, weekends, and holidays if required. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid time off Provident Fund Work from home Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person
Hiring: Business Development Executive (BDE) Location: Jagatpura Salary: ₹18,000 – ₹30,000 per month We are looking for a dynamic and motivated Business Development Executive (BDE) to join our team. The ideal candidate should have strong communication skills, a sales-driven mindset, and the ability to build lasting client relationships. Key Responsibilities: Identify potential clients and business opportunities through market research and networking Pitch services/products to prospective clients through calls, meetings, and online demos Follow up on leads and convert them into long-term clients Maintain and grow relationships with existing clients Meet and exceed sales targets Prepare sales reports and coordinate with internal teams to ensure smooth onboarding Represent the company at industry events, webinars, or meetings if needed Required Skills: Strong verbal and written communication skills Excellent negotiation and presentation abilities Confidence in cold calling and lead generation Self-motivated with a result-oriented mindset Basic knowledge of CRM tools and MS Office Prior experience in B2B or B2C sales (preferred but not mandatory) For More Details: Kirti Chhablani – 7357659925 Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid time off Provident Fund Work from home Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person
Hiring: Customer Support Executive We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives . If you have excellent communication skills and a passion for helping people, we’d love to hear from you! Location: Jagatpura, Mansaroavar, and Vaishali Nagar Experience: Freshers & Experienced both can apply Working Days: 6 Days (Rotational Offs) Communication: Very Good to Fluent English Mode: Walk-in Interviews Only Key Responsibilities: Handle inbound and outbound customer calls or chats professionally. Resolve customer queries effectively and efficiently. Provide accurate, valid, and complete information to customers. Maintain a positive, empathetic, and professional attitude toward customers at all times. Keep records of customer interactions, transactions, and feedback. Follow communication procedures, guidelines, and policies. Requirements: Excellent verbal and written communication skills. Ability to multitask, prioritize, and manage time effectively. Basic computer knowledge and typing skills. Willingness to work in rotational shifts. Prior experience in a similar role is an added advantag Salary: Fresher: ₹20K CTC + ₹3K Attendance Bonus Experienced: ₹28K CTC + ₹3K Attendance Bonus For More Details, Get in touch with: Kirti Chhablani – 7357659925 Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Evening shift Monday to Friday Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Performance bonus Shift allowance Yearly bonus Language: Hindi (Required) English (Required) Work Location: In person Speak with the employer +91 7357659925
Hiring: Customer Support Executive We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives . If you have excellent communication skills and a passion for helping people, we’d love to hear from you! Location: Jagatpura, Mansaroavar, and Vaishali Nagar Experience: Freshers & Experienced both can apply Working Days: 6 Days (Rotational Offs) Communication: Very Good to Fluent English Mode: Walk-in Interviews Only Key Responsibilities: Handle inbound and outbound customer calls or chats professionally. Resolve customer queries effectively and efficiently. Provide accurate, valid, and complete information to customers. Maintain a positive, empathetic, and professional attitude toward customers at all times. Keep records of customer interactions, transactions, and feedback. Follow communication procedures, guidelines, and policies. Requirements: Excellent verbal and written communication skills. Ability to multitask, prioritize, and manage time effectively. Basic computer knowledge and typing skills. Willingness to work in rotational shifts. Prior experience in a similar role is an added advantag Salary: Fresher: ₹20K CTC + ₹3K Attendance Bonus Experienced: ₹28K CTC + ₹3K Attendance Bonus For More Details, Get in touch with: Kirti Chhablani – 7357659925 Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Evening shift Monday to Friday Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Performance bonus Shift allowance Yearly bonus Language: Hindi (Required) English (Required) Work Location: In person Speak with the employer +91 7357659925
Responsibilities - Plan, design and co-ordinate computer system and network-related tasks within an organisation Liaison with IT professionals to ensure the smooth running of information technology operations within the scope of the MIS executive job role Handle database management, system administration and design as well as all IT support-related activities in the company Understand the requirements of the business and custom curate solutions to make it more efficient Analyse data and information, report on it and flesh out plans to make the best use of this data interpretations within the role of an MIS executive Maintain, monitor, and update software within the company contact - 9351688813 or [email protected] Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Responsibilities - Plan, design and co-ordinate computer system and network-related tasks within an organisation Liaison with IT professionals to ensure the smooth running of information technology operations within the scope of the MIS executive job role Handle database management, system administration and design as well as all IT support-related activities in the company Understand the requirements of the business and custom curate solutions to make it more efficient Analyse data and information, report on it and flesh out plans to make the best use of this data interpretations within the role of an MIS executive Maintain, monitor, and update software within the company contact - 9351688813 or mukta@elliotthr.com Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Hiring: Video Editor (Full-Time & Internship Opportunities Available) Location: Jaipur Timings: 10:00 AM to 7:00 PM | 6 Days Working We are looking for passionate Video Editors to join our creative team! Whether you're a fresh talent seeking an internship or an experienced editor looking for a full-time role — we have a place for you. Responsibilities: Edit videos for podcasts, documentaries, wedding shoots , and promotional content. Collaborate with the creative team to bring visual ideas to life. Organize raw footage and follow a clear storytelling structure. Add effects, transitions, and suitable music to enhance video quality. Maintain consistent style and tone across projects. Requirements: Strong knowledge of video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, After Effects). Understanding of different video styles and formats. Creativity, attention to detail, and a sense of storytelling. Ability to manage timelines and deliver quality work under deadlines. Freshers welcome to apply for Internship roles! Full-time roles available for skilled editors. For More Details: Connect with Kirti Chhablani *7357659925* Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹40,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Responsibilities Support departments in developing and delivering strategic HR plans that fit with the overall business direction Plan, monitor, and appraise HR activities by scheduling management conferences, resolving employee grievances, training managers in how to coach and discipline, and counseling employees and supervisors Champion the onboarding process by ensuring that it's high-quality and up to date, and provide clarity and connection for employees so their roles serve the overall business vision Maintain management guidelines by preparing, updating, and recommending human-resources policies and procedures Build strong relationships with external suppliers, fostering trust and promoting collaboration Handle confidential matters with discretion Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
As a Video Editor at our company based in Jaipur, you will be an integral part of our creative team. Whether you are a fresh talent seeking an internship opportunity or an experienced editor looking for a full-time position, we have a place for you. Your responsibilities will include editing videos for podcasts, documentaries, wedding shoots, and promotional content. You will collaborate closely with the creative team to bring visual ideas to life, organize raw footage following a clear storytelling structure, add effects, transitions, and suitable music to enhance video quality, and maintain a consistent style and tone across projects. To excel in this role, you should have a strong knowledge of video editing software such as Adobe Premiere Pro, Final Cut Pro, and After Effects. An understanding of different video styles and formats is essential. Creativity, attention to detail, and a strong sense of storytelling are qualities we value. Additionally, the ability to manage timelines and deliver quality work under deadlines is crucial. We welcome freshers to apply for internship roles, while full-time opportunities are available for skilled editors. As part of our team, you will enjoy benefits such as health insurance, paid time off, and Provident Fund. The work schedule is during the day shift, and there is a performance bonus offered. If you are interested in this exciting opportunity, please connect with Kirti Chhablani at 7357659925 for more details. *Job Types*: Full-time, Permanent, Fresher *Work Location*: In person,
Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and on time, through various channels, including phone, email and chat. Escalating complex issues to higher authorities when necessary and following up on resolutions. Maintaining detailed and accurate records of customer interactions and inquiries. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Evening shift Monday to Friday Morning shift Night shift Rotational shift UK shift US shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 9351688813
As a Delivery Executive at our company, you will be responsible for timely and efficient delivery of goods to our customers. Your primary task will be to ensure that all deliveries are made within the specified time frame, adhering to the set schedule. You will be expected to work a full-time schedule in a day shift, starting from 8 in the morning and ending at 6 o'clock in the evening. A monthly salary of 13K along with a 1K attendance bonus (if present for 26 days) will be provided. In addition, a vehicle will be provided by the company for your convenience, but it is essential that you possess a valid driving license. Only male candidates are eligible to apply for this position, and the minimum qualification required is 10th pass. As part of our team, you will have the opportunity to earn a performance bonus based on your efficiency and dedication to your work. The work location will be in person, ensuring that you are actively engaged in the delivery process and can promptly address any issues that may arise. If you are a fresher looking for a challenging and rewarding opportunity, this role may be the perfect fit for you.,
Business Development Executive Responsibilities Becoming familiar with the company’s products and services. Attracting new clients through direct contact and collaboration with the marketing department. Researching to find and connect with prospective clients. Maintaining relationships with existing clients. Identifying new business opportunities. Developing and implementing new sales strategies to grow the business. Maintaining and updating sales and business development reports. Helping the marketing department with promotional projects. Negotiating with clients to secure deals at attractive prices. Reviewing clients’ feedback and making necessary changes. Business Development Executive Requirements Bachelor’s degree in sales, marketing, business administration, or any related field. Prior experience as a business development executive. Ability to generate revenue by identifying new business opportunities. Excellent written and verbal communication. Ability to convince potential clients. Familiarity with CRM tools. Ability to work well within a team. Extensive presentation skills. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Language: Hindi (Preferred) Work Location: In person
Job Description: WordPress/Shopify Developer Position: WordPress/Shopify Developer Job Type: Full-Time Experience: 1–3 years Key Responsibilities: * Develop and maintain websites using WordPress and Shopify * Customize themes and plugins based on project requirements * Implement responsive designs ensuring cross-browser and cross-device compatibility * Work closely with the design and content teams to bring website concepts to life * Optimize websites for performance, SEO, and user experience * Troubleshoot and resolve website issues and bugs in a timely manner * Ensure website security and regular backups * Stay updated with the latest web development trends and tools Required Skills: * Proficiency in WordPress and Shopify development * Knowledge of HTML, CSS, JavaScript, jQuery, and Liquid * Experience with theme customization and plugin integrations * Understanding of SEO principles and performance optimization * Basic knowledge of version control (Git) * Good problem-solving and debugging skills Preferred Qualifications: * Experience with eCommerce and D2C websites * Familiarity with page builders like Elementor, Webflow (plus point) * Basic knowledge of APIs and third-party integrations (like payment gateways, CRM, etc.) * Understanding of Google Analytics and website performance tracking Salary: ₹20,000 – ₹25,000 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Job Title: Project & Team Manager Location: On-Site (Jaipur) Type: Full-Time Salary: ₹20,000 – ₹25,000/month *Role Overview* We are hiring a Project & Team Manager who will take full ownership of coordinating projects and managing the internal team. The role requires someone who is organized, responsible, and capable of ensuring timely, high-quality delivery. Strong English communication is essential. *Key Responsibilities* Oversee all ongoing website, design, and digital marketing projects Assign tasks, follow up, and ensure team accountability Coordinate directly with clients for inputs, updates, and feedback Conduct daily follow-ups with the team to track progress Review deliverables before client submission Maintain timelines and ensure quality standards Resolve execution issues and ensure things get done on time *Requirements* Minimum 1 year of experience in team or project management Strong English communication skills (spoken and written) Good understanding of digital workflows (web, design, marketing) Highly organized, responsible, and proactive Leadership mindset with problem-solving ability *Perks* Work with a creative and high-performance team Get direct exposure to clients and real projects Stable full-time role with growth opportunities Leadership-level responsibility from Day 1 *To Apply:* Email: mukta@elliotthr.com Phone: 9351688813 Contact: Mukta Alwani Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person
Job Description: E-Commerce Expert Role Overview: We are looking for a skilled and detail-oriented E-commerce Executive with hands-on experience managing product listings, operations, and growth strategies on multiple e-commerce platforms including Amazon, Flipkart, eBay, Etsy, Blinkit, WoodenStreet, Pepperfry, and Shoppers Stop. The ideal candidate will play a key role in maximizing product visibility, optimizing listings, and driving marketplace sales. Key Responsibilities: Manage end-to-end product listings across multiple online marketplaces (Amazon, Flipkart, eBay, Etsy, etc.) Ensure accurate, compelling, and SEO-optimized product titles, descriptions, images, and keywords. Monitor daily sales, orders, and stock status; coordinate with the warehouse and logistics for smooth order fulfillment. Handle marketplace panels (Amazon Seller Central, Flipkart Seller Hub, etc.) for order processing, inventory sync, and pricing updates. Plan and execute promotional campaigns, Lightning Deals, and coupons in coordination with the marketing team. Track and analyze performance metrics (CTR, conversion rate, returns, ad performance) for all platforms. Resolve customer queries, negative reviews, and return/refund escalations with a professional approach. Coordinate with account managers from marketplaces for growth opportunities and advertising support. Manage marketplace advertising campaigns and sponsored listings for increased visibility and sales. Regularly audit listings and competitor activity to suggest improvements. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job Description: E-Commerce Expert Role Overview: We are looking for a skilled and detail-oriented E-commerce Executive with hands-on experience managing product listings, operations, and growth strategies on multiple e-commerce platforms including Amazon, Flipkart, eBay, Etsy, Blinkit, WoodenStreet, Pepperfry, and Shoppers Stop. The ideal candidate will play a key role in maximizing product visibility, optimizing listings, and driving marketplace sales. Key Responsibilities: Manage end-to-end product listings across multiple online marketplaces (Amazon, Flipkart, eBay, Etsy, etc.) Ensure accurate, compelling, and SEO-optimized product titles, descriptions, images, and keywords. Monitor daily sales, orders, and stock status; coordinate with the warehouse and logistics for smooth order fulfillment. Handle marketplace panels (Amazon Seller Central, Flipkart Seller Hub, etc.) for order processing, inventory sync, and pricing updates. Plan and execute promotional campaigns, Lightning Deals, and coupons in coordination with the marketing team. Track and analyze performance metrics (CTR, conversion rate, returns, ad performance) for all platforms. Resolve customer queries, negative reviews, and return/refund escalations with a professional approach. Coordinate with account managers from marketplaces for growth opportunities and advertising support. Manage marketplace advertising campaigns and sponsored listings for increased visibility and sales. Regularly audit listings and competitor activity to suggest improvements. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person