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Customer Care Executive

0 years

1 - 3 Lacs

Posted:6 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Hiring: Customer Support Executive

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. If you have excellent communication skills and a passion for helping people, we’d love to hear from you!

Location: Jagatpura, Mansaroavar, and Vaishali Nagar
Experience: Freshers & Experienced both can apply
Working Days: 6 Days (Rotational Offs)
Communication: Very Good to Fluent English
Mode: Walk-in Interviews Only

Key Responsibilities:

  • Handle inbound and outbound customer calls or chats professionally.
  • Resolve customer queries effectively and efficiently.
  • Provide accurate, valid, and complete information to customers.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Keep records of customer interactions, transactions, and feedback.
  • Follow communication procedures, guidelines, and policies.

Requirements:

  • Excellent verbal and written communication skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • Basic computer knowledge and typing skills.
  • Willingness to work in rotational shifts.
  • Prior experience in a similar role is an added advantag
  • Salary:
  • Fresher: ₹20K CTC + ₹3K Attendance Bonus
  • Experienced: ₹28K CTC + ₹3K Attendance Bonus

For More Details, Get in touch with:
Kirti Chhablani – 7357659925

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

  • Health insurance
  • Paid time off
  • Provident Fund

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Night shift
  • Rotational shift
  • Weekend availability

Supplemental Pay:

  • Performance bonus
  • Shift allowance
  • Yearly bonus

Language:

  • Hindi (Required)
  • English (Required)

Work Location: In person

Speak with the employer
+91 7357659925

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