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Tele Counsellor

0 - 2 years

0 - 1 Lacs

Surat

Posted:2 months ago| Platform: Naukri logo

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Skills Required

RED Sales Excel ISO Focus Standard operating procedures Tele Counsellor Counselling CRM Teaching

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Tele caller will play a crucial role in guiding prospective students to explore career-centric education programs offered by us. This position requires a persuasive and engaging professional who can invite prospects to address their educational inquiries effectively, and advise them to take right steps to fulfil their career aspirations. The ideal candidate should excel in communication and be dedicated to assisting students in their educational journey. Key Responsibilities: Answering Phone Calls: Respond to incoming phone calls and effectively explain the services offered by the company to potential clients. Guideline Adherence: Consistently adhere to company guidelines and protocols when communicating with clients over the phone. Daily Target Achievement: Achieve daily call targets to potential clients, as assigned by Management. Quality Focus: Ensure Walk-Ins justifies effective Sales Conversion, by influencing & inviting interested parties to Branch. Productivity: Justify daily productivity through a combination of counselling, client calls, and referral generation from the market. Reporting Management: Maintain the Customer Relationship Management (CRM) system accurately & enter relevant data; update & submit periodic Reports and follow Standard Operating Procedures (SOP).

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Red White Multimedia Education Official
www.rnwmultimedia.com

Professional Training and Coaching

Surat Gujarat

11-50 Employees

13 Jobs

    Key People

  • John Smith

    CEO

  • Jane Doe

    CTO

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