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Tele Collection - Quality Analyst

Tele Collection - Quality Analyst

Home Credit

1 - 6 years

3 - 10 Lacs

Bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

Manager Quality Assurance Call monitoring Compliance Process improvement Quality Analyst Quality analysis Auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

To do the minimum number of audits on a daily, weekly & monthly basis as per the agreed target/categorization. To close the feedback within the TAT To Login and take calls to have a first-hand experience of how the customer behaves. To publish the reports on a timely basis and as per the agreed TAT To participate in calibration & ensure that the variance remains under control within the limit. To take briefings regularly based on audit findings. To take extra initiatives for process improvement.

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Home Credit

www.homecreditcfc.cn

Financial Services

He Ping District Tianjin

10001 Employees

78 Jobs

Key People

Gianfranco D'Amico

Chief Executive Officer
Jana Vostrelova

Chief Financial Officer
Peter Krejci

Chief Operating Officer

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Tele Collection - Quality Analyst

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