Tele Collection Associate

Optizenith Global Solutions Private Limited

0 - 31 years

1 - 2 Lacs

peenya bengaluru/bangalore region

Posted:1 week ago| Platform: Apna logo

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Skills Required

payments resolve communication

Work Mode

On-site

Job Type

Full Time

Job Description

A Tele Collection Associate is responsible for contacting customers over the phone to remind them about overdue payments and help resolve outstanding balances. The role involves explaining account details, listening to customer concerns, negotiating suitable repayment plans, and encouraging timely payments while maintaining a polite and professional tone. Tele Collection Associates must accurately update records, follow company policies and legal guidelines, and handle challenging conversations calmly. Strong communication skills, patience, and basic computer knowledge are essential for success in this role.

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Optizenith Global Solutions Private Limited

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Tele Collection Associate