Tele Collection Associate

Job Description

Role Description: As a Tele-Collection Associate at WeRize, you will be responsible for recovering overdue payments by contacting customers via phone. You will negotiate repayment plans, track outstanding debts, and ensure timely collections while adhering to financial regulations. Key Responsibilities: Contact customers to follow up on overdue payments and negotiate repayment plans. Monitor accounts to track outstanding debts and encourage timely payments. Investigate historical data and use available databases to locate defaulters. Negotiate settlements and ensure compliance with company policies. Escalate cases to managers when necessary and work towards collection targets. Maintain accurate records and report on collection activities. Attributes we are looking for: Graduate with at least 1 Year of experience in outbound tele-collections. Strong negotiation and persuasion skills. Fluency in Hindi is mandatory; knowledge of Bengali , or Marathi is a plus. Basic computer literacy for tracking and managing collections data. Benefits: Provident Fund (PF) Health Insurance Job Types: Full-time, Permanent Pay: ₹250,000.00 - ₹375,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Weekend availability Supplemental Pay: Performance bonus Application Question(s): Current CTC Expected CTC Notice Period Languages you speak? Current City Are you comfortable working 6 Days a week from our office at HSR Layout, Bangalore? Education: Bachelor's (Preferred) Experience: Tele-Collections: 1 year (Preferred) Work Location: In person