Tele Calling Executive

1 - 3 years

0 Lacs

Posted:3 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About Us:

Transcloud Solution is a dynamic and innovative force in the world of technology, specialising in creating cutting-edge software solutions. With a commitment to excellence, we pride ourselves on delivering bespoke software that transforms businesses and empowers our clients in the digital landscape.

Telecaller (Academic Consultant)

Key Responsibilities:

  • Outbound Outreach:

    Call prospective students and parents from provided leads to introduce the software & App's features.
  • Educational Counseling:

    Understand the student's current study pain points (distractions, organization, exam stress) and pitch specific software modules as solutions.
  • Lead Conversion:

    Guide users through the app download process and encourage subscription to premium features or attendance at our How to Study Better webinars.
  • CRM Management:

    Maintain an organized database of all interactions, follow-ups, and feedback in our CRM system.
  • Feedback Loop:

    Collect and share student feedback with the Product Team to help us improve the app experience.

Required Skills:

  • Excellent Communication:

    Fluent in [Language, e.g., English/Hindi] with a clear, polite, and confident speaking voice.
  • Persuasion & Empathy:

    Ability to build rapport quickly with students and handle objections with patience.
  • Tech-Savvy:

    Comfortable explaining app features and navigating CRM software/Google Sheets.
  • Education Knowledge:

    A basic understanding of the student landscape (exams, study habits, common academic challenges) is a huge plus.
  • Resilience:

    A positive attitude and the ability to handle rejections professionally.
  • Education:

    High School Diploma or Bachelor's Degree in any field.

Qualification

  • Minimum 1 year of experience as a Telecaller, Telesales Executive, or similar role
  • Excellent verbal communication skills (Hindi / English / regional language preferred)
  • Basic knowledge of computers, CRM systems, or MS Excel
  • Ability to persuade and negotiate effectively
  • Target-oriented and self-motivated
  • Good listening and problem-solving skills

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