Tele Calling Executive

Job Title: Telecalling Executive - Travel Sales Location: Baner, Pune, Maharashtra Work Mode: Work from Office Experience: 1+ yrs Salary Bracket: Depends on interview and experience About Us - Hiring for a dynamic and growing travel company dedicated to providing exceptional travel experiences. We specialize in [e.g., domestic and international tour packages, flight bookings, hotel reservations, customized itineraries]. We are looking for an enthusiastic and results-driven Telecalling Executive to join our sales team and help us connect with potential customers to fulfill their travel dreams. Key Responsibilities - ● High-Volume Outbound Calling: Make a high volume of outbound calls to leads generated through various channels (e.g., online inquiries, referrals, databases). Expect to make at least 400 to 500 calls daily. This role is 95% focused on calling work. ● Sales & Promotion: Effectively communicate travel product features, benefits, and pricing to potential customers. ● Customer Needs Assessment: Understand customer travel requirements, preferences, and budgets to recommend suitable packages and services. ● Lead Qualification: Identify and qualify sales leads, maintaining accurate records of interactions and follow-ups. ● Objection Handling: Address customer queries, concerns, and objections professionally and persuasively. ● Target Achievement: Consistently meet or exceed daily, weekly, and monthly sales targets. Your performance will be directly tied to these sales goals. ● CRM Management: Maintain and update customer information and sales activities accurately in the CRM system. ● WhatsApp Communication: Handle 5% of communication through WhatsApp, primarily for sharing package details, confirmations, and follow-ups. ● Product Knowledge: Continuously update knowledge about new travel destinations, packages, promotions, and industry trends. ● Collaboration: Work closely with the sales team and other departments to ensure a seamless customer experience. ● Reporting: Provide regular reports on call activity, sales performance, and lead status. Qualifications - ● Education: High school diploma or equivalent; Bachelor's degree preferred. ● Experience: 1-3 years of experience in telecalling, telemarketing, or inside sales, preferably within the travel, hospitality, or tourism industry. ● Communication Skills: Excellent verbal communication and active listening skills in English and [mention other required languages, e.g., Hindi, Marathi]. ● Sales Acumen: Proven ability to persuade, negotiate, and close sales over the phone. ● Customer Focus: Strong customer service orientation with a pleasant and professional phone demeanor. ● Computer Proficiency: Basic computer skills, including proficiency in MS Office (Word, Excel) and experience with CRM software. ● Industry Knowledge: Passion for travel and a basic understanding of popular travel destinations and trends. ● Target Driven: Highly motivated, results-oriented, and able to work in a fast-paced, target-driven environment. A strong desire to achieve and exceed sales targets is essential. ● Adaptability: Ability to learn quickly and adapt to new products, services, and sales strategies. Job Type: Full-time Pay: ₹8,645.04 - ₹45,000.00 per month Schedule: Day shift Application Question(s): How many years of experience you have in Telecalling? Which Industry experience you have? Travel & Tourism or Insurance Industry ? Are you proficient in English, Hindi and Marathi communication ? What is your current ctc? What is your expected ctc? What is your notice period ? Work Location: In person