Tele Calling Executive

Roles and Responsibilities:

1.Lead Generation:

• Identifying potential customers through research and data mining.
• Reaching out to prospects to generate interest in the company's products or services.

2.Sales:

• Making outbound calls to sell products or services.
• Explaining product features and benefits to potential customers.
• Handling objections and closing sales.

3.Customer Service:

• Answering inbound calls from customers.
• Addressing customer inquiries and resolving complaints.
• Providing information about products, services, and policies.

4.Appointment Setting:

• Scheduling appointments for sales representatives to meet with potential clients.
• Coordinating calendars and confirming meeting details.

5.Market Research:

• Conducting surveys to gather feedback on products or services.
• Analyzing customer preferences and trends.

6.Database Management:

• Updating customer information in the company database.
• Ensuring accuracy and confidentiality of customer records.

7.Follow-Up:

• Conducting follow-up calls to ensure customer satisfaction.
• Encouraging repeat business and building customer loyalty.

8.Cross-Selling and Up-Selling:

• Identifying opportunities to sell additional products or services to existing customers.
• Promoting special offers and new products.

9.Reporting:

• Maintaining records of calls and sales.
• Preparing daily, weekly, and monthly reports on call activity and sales performance.

10.Compliance:

• Adhering to company policies and industry regulations.
• Ensuring calls meet quality standards and scripts are followed.

Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Internet reimbursement
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person